Wise & Healthy Aging is committed to serving older adults at all stages of their lives, from pre-retirement through elder years, caregivers and their families, senior services organizations, and others who share our passion and commitment to making a difference in the lives of older adults. WISE & Healthy Aging has received numerous designations of excellence from Guide Star, GREATNONPROFITS, and NCQA Case Management for Long-Term Services & Support, and it is nationally certified as a Great Place to Work.
BENEFITS & COMPENSATION
We offer competitive salaries and comprehensive benefits. For staff who regularly work 30 or more hours per week, benefits include 80% company-paid medical, 100% company-paid dental, 401(k) plan with competitive employer match, Flexible Spending Account (FSA), optional life and vision insurance, 14 paid holidays plus paid time off (PTO).
POSITION SUMMARY (Part Time)
The Care Coordinator will provide efficient, comprehensive, and effective care management services to older adult and disabled residents which include a comprehensive assessment of the clients, development of a written care plan with measurable outcomes, arrangement and coordination of services, and client follow-up to monitor the effectiveness of the services arranged and assess the need for additional services.
PRIMARY RESPONSIBILITIES
- Ensure high-quality client service delivery.
- Conduct client intake screening and in-home assessments using program-specific forms to identify client needs and confirm eligibility.
- Travel to clients' homes and other sites, as needed, up to 50% of the time.
- Conduct a comprehensive in-home assessment and write a biopsychosocial assessment. Complete paper documentation including progress notes and billing related to all CM protocols.
- Develop a written Care Plan with measurable outcomes to address and implement an agreed-upon action plan for client needs and complete it based on contract requirements.
- Identify and mobilize appropriate resources to address client needs and resolve problems.
- Arrange and coordinate services on behalf of the client.
- Maintain contact with the client to monitor the effectiveness of the service arranged for the client and assess the need for additional services.
- Write accurate, thorough, specific client assessments, letters, emails, and other communications. Complete timely, accurate, and detailed documentation for client files.
- Ensure service recording, including accurate billing, is entered into software systems on a weekly basis.
- Provide direct client service to 20-25 clients.
- Prepare for and participate in weekly Supervision meetings with management and other staff.
ESSENTIAL JOB FUNCTIONS
- Ability to perform biopsychosocial assessments of clients using appropriate techniques.
- Ability to document client information and maintain client boundaries and confidentiality.
- Ability to visit clients’ homes using personal vehicle or other means of personal transportation.
POSITION QUALIFICATIONS & EDUCATION REQUIREMENTS
- Licensed Clinical Social Worker (LCSW)
- Master’s degree in social work, Gerontology, Public Health, Human Services, or related field required.
- Minimum three years of experience working with older adults.
- Fluency in English (bilingual in Spanish strongly preferred).
- Previous experience working with an ethnically and economically diverse population.
- Previous care management experience is strongly preferred.
OTHER REQUIREMENTS
- Must have reliable transportation, a current driver’s license, a clean driving record, and proof of auto insurance.
- 1+ years of experience with MIS tracking system, a Plus.
- Travel is required within Los Angeles County.
- Must pass a criminal background check.
- Medical billing experience
This position is based in the corporate office of WISE & Healthy Aging, 1527 4th Street, Santa Monica, CA 90401.
