The Medical Office Assistant (MOA) at Jamestown Family Health Clinic plays a crucial role in supporting daily clinic operations. Under the supervision of a healthcare provider, the MOA performs a variety of administrative and clinical tasks, ensuring efficient patient care and compliance with safety regulations.
Essential Functions
- Patient Care:
- Assist with patient check-in and check-out processes
- Prepare patients for examinations
- Take and record vital signs
- Perform CLIA-waived tests, such as rapid strep tests and urine dipsticks
- Administer immunizations
- Collect specimens as directed by providers
- Document patient interactions in the electronic medical record (EMR)
- Administrative Duties:
- Manage and maintain patient records
- Schedule appointments and referrals
- Answer phones and direct calls
- Handle incoming and outgoing mail
- Order and maintain medical supplies
- Assist with billing and insurance verification
- Assist with clinic event planning and preparation
- Safety and Compliance:
- Adhere to infection control and safety protocols
- Properly dispose of biohazardous waste
- Maintain a clean and organized work environment
- Comply with HIPAA regulations and other relevant privacy laws
- Professional Conduct:
- Maintain a professional demeanor and appearance
- Communicate effectively with patients, staff, and providers
- Demonstrate a positive and collaborative attitude
- Be flexible and adaptable to changing priorities
Qualifications
- High School Diploma or equivalent
- Valid CPR certification
- Current Washington State Medical Assistant registration
- Strong organizational and time management skills
- Proficiency in computer skills, including EMR systems
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to multitask and prioritize tasks
- Ability to maintain confidentiality and comply with HIPAA regulations
Preferred Qualifications
- Associate degree in healthcare or related field
- Experience in a medical office setting
- Knowledge of medical terminology
- American Indian/Alaskan Native preferences apply
Read the full job description here - Medical Office Assistant Job Description
