D E S C R I P T I O N   S U M M A R Y

The Human Resource Coordinator aids with and facilitates the benefit administration for our clients. The ideal candidate will have excellent communication skills, be highly organized, and have a strong attention to detail.

D U T I E S   A N D   R E S P O N S I B I L I T I E S

• Administers benefits to include but not limited to Medical, Dental, Vision, Life, Disability, supplemental/voluntary and retirement plans
• Perform day-to-day benefits administration tasks, including, but not limited to cobra administration, dependent verification, evidence of insurability, data issues, Affordable Care Act (ACA) compliance, etc.
• Maintaining accurate records of employee benefit enrollment, changes, and termination.
• Responding to employee inquiries regarding benefit plans and coverage.
• Coordinating with insurance providers and third-party administrators to ensure timely and accurate delivery of benefits.
• Assisting in the development and distribution of benefit communications, such as newsletters, enrollment materials, and summary plan descriptions.
• Providing new hires with explanations of benefits and instructing them on their enrollment process.
• Administering COBRA and other continuation of coverage requirements for terminated employees.
• Staying up-to-date with changes in benefit laws and regulations and ensuring compliance with all applicable requirements.
• Administers the leave of absence program to include but not limited to short-term and long-term disability, FMLA leaves, and the Company’s paid and unpaid leave programs.
• Assists with monthly benefit carrier bill reconciliation and processing of payment.
• Acting liaison between client, the benefit broker, and carriers.

Q U A L I F I C AT I O N S

• Proficient in MS Office applications, including Excel, Word, and Outlook
• Excellent written and verbal communication skills
• Ability to create and comprehend reports and spreadsheets
• Ability to work in a fast-paced, team environment and under pressure of deadlines
• Excellent collaboration, teamwork and interpersonal skills
• Regular, physical attendance on a predictable basis is essential to the performance of this job
• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations.
• Responds to requests for service and assistance; Meets commitments.
• Prioritizes and plans work activities; uses time efficiently. Detail oriented and organized.
• Observes safety and security procedures; reports potentially unsafe conditions.
• Adapts to changes in the work environment; is able to deal with frequent change, delays or unexpected events.
• Fluency in English, Bilingual in Spanish is a plus
• May be subject to travel up to 25% of the time.

E D U C A T I O N   A N D   E X P E R I E N C E

• Proven experience in customer service environment
• High school diploma or General Education Diploma (GED)
• Bachelor’s Degree in Human Resources, Business or related fields is preferred
• 1-2 years of experience with HRIS and benefit management systems
• Working knowledge of ERISA, Cafeteria Plans (Sec 125), COBRA, HIPAA, FMLA, and health & welfare and retirement programs.

P H Y S I C A L   D E M AN D S

• Regularly required to sit and/or stand and may occasionally lift and/or move up to 10 pounds.
• Long hours sitting and, on the computer, entering data