Business Analyst

Location Requirement: Only candidates within 50 miles of the Westfalia York PA campus will be considered for this position.

Westfalia Technologies, Inc. is seeking a dedicated Business Analyst to join our dynamic software development team. The Business Analyst will play a critical role in translating customer needs into functional software that efficiently manages warehouse operations. This role requires extensive interaction with customers, as well as close collaboration with internal teams such as Sales, Apps Engineering, Project Management, Development, and Quality Assurance.

Job Functions:

• Engage directly with customers to gather requirements and understand their operational needs for developing tailored warehouse management solutions.
• Develop detailed functional specifications and generate comprehensive Scope of Work (SOW) documents for both minor adjustments and major software overhauls.
• Facilitate seamless collaboration and communication across project managers, developers, testers, customers, Sales, and Apps Engineering teams to ensure alignment with functional specifications throughout the project lifecycle.
• Work alongside the QA team to define and implement testing criteria, ensuring the final product meets the highest standards of functionality and performance.
• Lead training sessions for SOWs for end-users during User Acceptance Testing (UAT) and post-deployment, ensuring a smooth transition and solid understanding of the new functionalities.
• Coordinate the planning and scheduling of software deployments, and oversee the financial documentation for milestone invoicing to ensure timely and efficient project delivery.
• Availability to travel to customer sites for design discussions, when necessary. Expected travel: 0 – 6 weeks annually.

Required Skills and Abilities:

• Exceptional communication and leadership skills, capable of bridging the gap between technical teams, project management, and customers.
• Strong analytical and problem-solving skills.
• Proven ability to manage multiple projects simultaneously while maintaining sharp attention to detail.
• Eagerness to learn and embrace new challenges, fostering a culture of knowledge sharing and continuous learning.
• Proficiency in documenting processes and software requirements.
• Familiarity with Agile methodologies and experience in a software development environment.

Desired Education / Experience:

• Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field.
• Experience in warehouse management and automation software is highly desirable.
• Fluency in English is required; bilingual abilities in Spanish are considered an asset.

Why Work for Westfalia Technologies, Inc.?  
Our culture can be defined as one of progression and flexibility. Over the years, we have learned it is not only about pay or job title, but more importantly, the relationships and benefits that keep our employees happy and engaged! 

• Competitive Salary 
• Medical, Dental, and Vision Coverage 
• 401K and match options  
• Educational Assistance Reimbursement  
• Wellness Program 
• Healthy Living Reimbursement 
• Paid Parental Leave  
• And more!  

Check out our Careers page for more information regarding our culture and additional benefits at https://www.westfaliausa.com/company/careers!  

Westfalia Technologies, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.