Be the welcoming face of Glacial Ridge Health System! As the first point of contact for many patients and visitors, our receptionists provide exceptional customer service and essential administrative duties to ensure a smooth experience for everyone calling and walking through our doors. Our ideal candidate brings a natural talent for making people feel welcome and understood while efficiently managing multiple tasks with careful attention to detail. We value professionals who prioritize clear communication and maintain a patient-first mindset in every interaction. Join our supportive team and make a meaningful impact in community healthcare. We hire for attitude and provide the training you need to succeed.
The Hospital Registration position is Monday – Friday, 8:30 am – 5:00 pm. The ER Registration rotation is approximately every 6th weekend/holiday.
Duties & Responsibilities
- Receive and route incoming phone calls to the facility.
- Assist and direct customers arriving at the facility.
- Check and verify insurance eligibility for patients and complete registration for inpatients.
- Open and sort payments and other incoming mail for the business office.
- Collect payments made by patients at the facility.
- Assist patients with billing questions and assist with patient portal information.
- Assist with Outreach scheduling and registration.
- Assist other team members as needed.
- Working ER Weekend/Holiday rotation as assigned.
- Create a positive first impression for customers and visitors.
