Preferred Skills:
Insurance knowledge in regards to copay, coinsurance, deductibles and Out of Pocket
Familiar with AHCCCS, commercial and Medicare plans
Experience with EPM and EHR Systems
Strong customer service skills
Professional demeanor
Educational requirements: Medical Billing & Coding Certificate- preferred not required
Years of experience: Entry Level
Key Responsibilities:
- Assist patients with questions about their accounts
- Identify billing problems and make corrections to solve them
- Work aging reports for unpaid/denied claims, resolve issues
- Track daily payments and report them accurately
- Manage a busy workload for a busy practice
- Verify insurance for next day appointments
- Responsible for updating incorrect mailing addresses