
Job Title: Photographer
Seasonal Employment
Location:Â 1203 E Commerce St, San Antonio, TX 78205
Step into the excitement of Thirteenth Floor Entertainment Group, the nation’s leader in immersive, story-driven live events and haunted attractions. As part of our seasonal team, you’ll help create unforgettable experiences that thrill and delight guests across the country—from heart-pounding haunted houses to innovative special events. With a legacy of pushing the boundaries of themed entertainment and a culture fueled by creativity, collaboration, and fun, working here means joining a passionate community that brings world-class scares and smiles to life every night. If you’re ready to be part of the magic behind the screams, we want you on our team!
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Job Summary
The Photographer is responsible for ensuring every guest receives a memorable photo experience before entering the first scene of the haunt. This role requires strong guest service skills, basic camera operation proficiency, and the ability to work efficiently in a fast-paced environment. Photographers are expected to communicate promptly with their Photograph Lead regarding any technical or guest-related issues.
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Key Responsibilities
- Guest Photo Experience:
- Greet each guest or group in a friendly and engaging manner as they approach the photo booth.
- Ensure every guest has their photo taken before they enter the first scene of the haunt, maintaining an efficient flow to minimize wait times.
- Camera Operation:
- Operate digital cameras and photo booth equipment with confidence, ensuring high-quality images.
- Troubleshoot minor technical issues and make basic adjustments to camera settings as needed.
- Photo Booth Management:
- Keep the photo booth area clean, organized, and presentable at all times.
- Monitor guest flow and coordinate with other staff to avoid bottlenecks.
- Issue Reporting:
- Immediately report any equipment malfunctions, guest concerns, or operational issues to the Photograph Lead for prompt resolution.
- Customer Service:
- Provide clear instructions to guests regarding poses, props, or photo process.
- Maintain a positive, professional attitude even during busy periods or when guests are impatient.
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