ADMINISTRATOR

Summary/Objective In keeping with our organization’s goals, the Administrator is responsible for the oversight of all day to day functions of the facility. Success in this position is measured by compliance with all federal, state, and local standards, guidelines, and regulations that govern nursing facilities. Additionally, success is measured through facility financial performance, patient outcomes, and risk mitigation. This position is to observe, identify, correct, maintain, and develop processes and programs to ensure that the company’s objectives are achieved.
Job Duties

• Plan, develop, organize, implement, evaluate, and direct the facility’s programs and activities in accordance with guidelines issued by the governing board
• Assist department directors in the development, use, and implementation of departmental policies and procedures and professional standards of practice
• Ensure that all employees, residents, visitors, and the general public follow the facility’s established policies and procedures
•  Conduct daily meetings with appropriate staff, engage in regular facility inspections, and discuss survey findings and formulation of plans of action/correction as needed
•  Assist in developing plans of correction for cited deficiencies and ensure such plans incorporate timetables and methods of monitoring so that such deficiencies do not recur
•  Review and check competence of workforce and make necessary adjustments/corrections as required
•  Assist in recruitment and selection of competent department directors, supervisors, facility licensed and non-licensed staff, consultants, etc.
•  Counsel/discipline personnel as requested or as may become necessary
•  Consult with department directors concerning the operation of their departments to assist in eliminating/correcting problem areas, and/or improvement of services
•  Assist department directors in the topic selection, planning, conducting, and scheduling of in-service training classes and on-the-job training and orientation programs to assure that current material and programs are continuously provided
•  Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility
• Ensure that providers are in compliance with facility policies governing credentialing, admissions, medical treatment, visit requirements, plans of care, orders, etc.
•  Report all applicable issues, concerns, or potential concerns to the Medical Director and communicate regularly with the Medical Director
•  Ensure that all facility personnel, residents, and visitors follow established safety regulations, including fire protection/prevention, smoking regulations, infection control, etc.
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•  Review and investigate accidents/incidents and ensure that risk management reports are effectively created (e.g., falls, injuries, or an unknown source, abuse, etc.)
•  Monitor to determine the effectiveness of the facility’s risk management program
•  Ensure that the facility is maintained in a clean and safe manner for resident comfort and convenience by assuring that necessary equipment and supplies are maintained to perform such duties/services
•  Review and interpret monthly financial statements and provide such information to the governing board
•  Participate in creating facility budgets as it pertains to census goals, rate management, labor management, and expenses control
•  Establish process and procedures that ensure facility achieves the all budgets and goals
•  In collaboration with A/R support, ensure collections are timely and in its entirety by developing and implementing collections policies and procedures
•  Report suspected or known incidents of fraud relative to false billings, filing of false cost reports, receipt/payment of kickbacks etc., and any other illegal activity to the governing board and ensure reporting is made to appropriate agencies
•  Ensure that the resident rights to fair and equitable treatment, self-determination, individuality, privacy, property, and civil rights, including the right to raise complaints, are well established and maintained at all times
•  Review resident complaints and grievances, discuss actions with resident and family as appropriate, and make written reports of action taken
•  Ensure that resident funds are maintained and appropriate accounting records are employed by the facility in accordance with current, applicable regulations and laws
•  Perform other duties as assigned or as needed for the facility to be in compliance with all appliable federal, state, and local regulations and laws
•  Communicate and interact effectively with residents, visitors, families, staff, and supervisors
•  Attend and participate in departmental meetings and in-services as directed
•  Report all resident, staff, or other concerns to the appropriate department head
•  Report all incidents, accidents, unsafe situations, and concerns immediately
•  Maintain knowledge of applicable federal, state, and local rules and regulations relating to responsibilities
•  Ensure that responsibilities are performed consistent with all applicable federal, state, and local rules and regulations as well as facility policies and procedures

Supervisory Responsibility
The Administrator is responsible for oversight of all employees at the facility. The Administrator is required to assist in supervising all department directors and managers in the facility.

Required Education and Experience

• Must possess a current, unencumbered, active license to practice as a Licensed Nursing Home Administrator in the State
•  A bachelor’s degree in Public Health Administration or Business Administration or health related degree is preferred
•  2 years’ experience in a supervisor role, healthcare experience preferred,
•  Recent long-term care experience required
•  Must be knowledgeable of reimbursement regulations and nursing practices and procedures, as well as laws, regulations, and guidelines pertaining to nursing facility administration
•  Must possess the ability to make independent decision when circumstances warrant such action
•  Must be able to read and interpret financial records, reports, and other financial models
•  Must effectively communicate policies, procedures, regulations, and reports to personnel, residents, family members, visitors, and government agencies
•  Must demonstrate leadership, organizational skills, and maintain a positive and professional attitude
•  Strong utilization knowledge of Point Click Care
•  Computer literacy skills (Microsoft Outlook, Microsoft Office, Internet)
• Required Skills
•  Self-motivated and self-directed
•  Possess the ability to work well under pressure, meet deadlines, and handle multiple tasks simultaneously
•  Excellent written and verbal communication skills
•  Demonstrate leadership, organizational skills, and ability to maintain a positive and professional attitude
•  Ability to work well under pressure, meet deadlines, and handle multiple tasks simultaneously
•  Display attention to detail
•  Interact with residents, families, and the community in a professional manner
•  Ability to engage in active listening (giving full attention to those speaking), critical thinking (using logic and reasoning to identify strengths/weaknesses of alternative solutions), and active learning (understanding implications of new information during problem-solving situations)
•  Exceptional judgment and active foresight
•  Self-motivated and self-directed

Position Type and Expected Hours of Work
This position is within a healthcare facility that operates every day. Although this is generally a Monday through Friday position, there will be scheduled times of work on the weekends and holidays. Significant events can occur at any given time that require working. Ongoing direction and support may be necessary if systems are not properly implemented, continuously improved, and monitored.
Work Environment and Physical Demands
This position generally will require physical activity. It may at times require walking to various locations within a facility. This position routinely uses standard office equipment such as computers, phones, photocopiers and may require some use of machinery consistent with the job duties.
While performing the duties of this position, the employee is regularly required to talk and hear. This position at times requires the ability to walk, sit, use hands, reach, climb, stoop, bend, kneel, twist, and lift as necessary.
Job Description: Administrator
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Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and assignments may change at any time with or without notice.
Reasonable Accommodation
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Signature
Employee signature below constitutes employee's understanding of the requirements, essential functions, and duties of the position.