Service Manager of Aircraft Maintenance - John C Tune Airport

Contour Airlines is a long-established aviation services company with diverse capabilities. At Contour Airlines, our core values are at the heart of everything that we do and every decision we make. Constant throughout all of our lines of business is a commitment to integrity and safety. Our team members consistently display an attitude of excellence and the ability to think like a customer.  We recognize that there is strength in unity and work together as a team to accomplish our ambitious goals.  

As a full-time employee of Contour Airlines:

• You are eligible for health, vision, and dental coverage as well as short-term/long-term disability and voluntary life insurance policies. If selected, these are effective on the first day of the month following your date of hire. Our current benefit enrollment guide will be provided during the onboarding process if you are selected for employment.
• You are eligible to participate in our 401(k) savings plan, which would also be effective the first day of the month following your date of hire. The Company match is up to 6%. Your eligibility to participate in this benefit will be in accordance with the normal practices and guidelines of the Company. Our current 401K enrollment guide will be provided during the onboarding process if you are selected for employment.
• You are eligible to receive paid sick leave. You can accrue up to 56 hours per year which will roll over each year until your sick bank reaches 480 hours.
• You are eligible to receive vested vacation hours. These hours are available to you on January 1^st following your date of hire.
• You are eligible for non-revenue/space available (NRSA) travel privileges after completing six active months of service.
• You are eligible for a variety of leaves of absence including medical leave, non-medical leave for the care of a family member, maternity leave, paternity leave, personal leave, etc. Specific information regarding Contour Airlines’ leave of absence policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.

Additional information:

• The starting annual salary for this position is between $70,000.00 and $80,000.00 depending on your prior work  experience. Each year and based on your performance, you are eligible to receive an increase of up to 2.50%.
• You will be eligible for a signing bonus of $5,000.00 paid within 30 days of your official start date. Additional information will be provided to you during the onboarding process should you be selected for employment.

Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Contour Airlines understands that some applicants may need reasonable accommodations. Please contact the Human Resources Department at hr@flycontour.com to discuss any specific needs that you may have.

Contour Airlines’ rapid growth has created exciting employment opportunities. We invite you to become part of the family.

Summary of Essential Duties:

• Responsible for management of the John C. Tune (JWN) location of Contour Aircraft Maintenance.
• Provides managerial oversight of A&P technicians in the production of retail maintenance for piston aircraft (Cirrus, Cessna, Piper, Beech, Mooney, etc.) and corporate turboprop and jet aircraft.
• Supports and fosters growth of the maintenance base with the creation of an AOG Support Team focusing on corporate aircraft line maintenance support.
• Communicates professionally and responds promptly to customers.
• Creates work packages and quotes for requested retail maintenance services.
• Generates invoices in a timely manner. Reconciles invoices with vendors and process to accounting department for payment.
• Ensuring airworthiness as defined within 14 CFR by researching permanent records, maintenance tracking program, FAA Airworthiness Directives and Manufacturers Service Bulletins/Customer Bulletins.
• Familiar working knowledge of Code of Federal Regulations, industry best practices, OSHA and IS-BAO requirements
• Complies with internal company policies and procedures outlined within the General Maintenance Manual (GMM), Maintenance Procedures Manual (MPM) or any Company standard operating procedure document.
• Maintains a safe work environment and reports any unsafe conditions.
• Performs quality maintenance, preventive maintenance and inspections to conform within the standards established by the Company, Federal regulation and industry best practices achieving the highest reliability goals.
• Responsible for management of the maintenance inspection requirements per CFR 91.409 or approved inspection program.
• Reviews and ensures all required entries into the aircraft logbooks and permanent records are accurate and preserved in accordance with Company and FAA requirements.
• Updates and interfaces with computerized maintenance tracking program(s).
• Procurement of parts and materials.
• Perform maintenance planning along with the management oversight of inspections, repairs and modifications.
• Ensures timely scheduling of maintenance in order to least impact flight schedule and provide for high degree of aircraft availability.
• Proactively provides recommendations for modifications and upgrades, as necessary.
• Obtains vendor proposals for upcoming maintenance packages as required.
• Establishes contracts, publications, and subscriptions.
• Troubleshoot defective aircraft systems and components in an effective manner.
• Internal supervisory responsibilities for maintenance personnel. External supervisory responsibilities with third party vendors.
• Responsible for oversight of all hangar activities such as employee safety hazmat material handling and proper use of PPE and facility equipment.
• Ensures that necessary tooling and/or equipment is available to accomplish the assigned project/task.
• Provide daily weekly and/or over-all project status updates in a professional manner to senior management and/or customer.
• Responsible for accuracy of time and attendance/personal leave and billing tasks to customers
• Submit engineering request as required.
• Recommend specific training for employee personnel and help determine attendees
• Performs special projects and other duties as assigned or required

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to stand, walk, or sit for an extended period of time or for an entire work shift.
• Occasionally required to climb or balance, kneel, crouch or crawl.
• Must be able to reach overhead and below the knees, including bending, twisting, pulling and stooping.
• Move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance.
• May be occasionally required to climbs ladders, high spaces and/or stairs.
• Specific vision required for this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.
• May be required to work in confined spaces

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Occasionally exposed to outside weather conditions
• The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart.
• Occasional fuel fumes may permeate the workplace.
• The work environment may be extreme hot and cold during certain seasons of the year.

• Two (2) years of college or equivalent technical training, in related field preferred
• FAA Airframe and Power plant license is required.
• Inspection Authorization (IA) desired.
• Ten (10) years of experience in aviation maintenance.
• Three (3) years or more of practical corporate aircraft maintenance experience.
• Thorough knowledge of maintenance planning, along with management oversight of inspections, repairs, and modifications.
• Operational knowledge of laptop and desktop computers, working knowledge of Microsoft SharePoint, Word, Excel, PowerPoint, Adobe Acrobat or related presentation programs. Operational knowledge of Outlook is required. Competency with internet navigation is also required. Experience with CTA/FOS and computerized maintenance tracking software programs is desirable.
• Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA , state and federal regulations
• Ability to work flexible hours and different shifts as needed including nights, weekends, holidays, etc.
• Be authorized to work in the United States and able to travel in and out of the United States.
• Be at least 23 years of age.
• Must have a valid driver’s license and good driving record.
• Must understand, read, and write English
• Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset
• Possess strong leadership and organizational skills.
• Must have well-developed people skills and ability to work with a variety of personalities.
• Able to coordinate multiple priorities and meet deadlines.
• Able to handle interruptions and a fast paced environment.
• Maintain strong attention to detail.
• Be self-motivated and able to motivate others
• Excellent communication skills both written and verbal delivered with tact and professionalism
• Must pass a DOT required pre-employment drug screen and willing to submit to and pass FAA and Company mandated random drug and alcohol tests.
• Able to pass a required 10 year work history review and submit to criminal background and fingerprint checks.

Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.