Bilingual Victim Advocate - Human Trafficking (English/Mandarin, Korean, or Vietnamese)

The Cultural Development & Wellness Center at Aurora Mental Health & Recovery (AMHR) is seeking a compassionate and dedicated Bilingual Human Trafficking Victim Advocate to join our team. We are committed to supporting victims of human trafficking and other crimes, particularly within immigrant and refugee communities. Preference will be given to candidates who are fluent in Mandarin, Korean, or Vietnamese, as we aim to provide culturally relevant advocacy to those most in need.

The Victim Assistance Department provides free and confidential case management to all victims of crime in Colorado. The Bilingual Human Trafficking Victim Advocate is responsible for providing direct services and case management to victims of human trafficking. The advocate will network and outreach to system professionals as well as to the community; and administrative tasks such as record-keeping and report writing of client services and data. Under general supervision from Director of Victim Assistance/Grant Manager, this position must work well independently and with teams, while providing excellent, respectful, and confidential customer service and victim-centric skills. The Bilingual Victim Advocate will build relationships with various service provider agencies and advance a policy agenda within the criminal justice system or victim advocacy that will benefit the AAPI, immigrant, and refugee communities in the Denver Metro Area.

Term-limited. This is a full-time, benefits-eligible position that may end on/around October 1, 2025 (longer if the grant extends). This position is grant funded and contingent on renewal of funding which we have successfully reapplied for in the past. 

Schedule. This position will work Monday - Friday, 8:00 am - 5:00 pm, and is eligible for a hybrid model that allows for a mix of remote and in-office work, with an expectation of being in the office one day per week at Alton Street and two-three days per week and at each of our satellite locations (Rose Andom Center, Denver and Porchlight Family Justice Center, and Jeffco) and working from home one-two days. This schedule may be adjusted based on training, client, or community needs. 

$2,000 Sign On Bonus Available! *Not eligible internal employees and re-hired employees within 90 days from separation.

Based on full-time (40 hours/week). Prorate if less than 40 hours/week. Paid in two installments: 50% on the first paycheck, 50% on the paycheck following 6-month anniversary.

Salary for this role. The starting wage is based on experience and company equity. Paid bi-weekly.

• $20.04 - $30.05 per hour

Bilingual Language Differential Pay. *rate depends on language requirements for the position and the candidate's fluency. 

• Employees will receive scheduled earnings bi-weekly, equivalent to 10% of their regular base rate (hourly or salaried), with a maximum amount of $6,000.00 per calendar year. The annual maximum amount will be prorated based on full-time equivalency (FTE). 

Essential Functions:

• Provide case management and direct services for survivors of Human Trafficking and Exploitation
  • May include but are not limited to crisis intervention, support, safety planning, and criminal justice advocacy based on victims’ needs and assessments.
  • Have the ability to provide mobile advocacy as needed
• This position is required to be on call for the 24-hour crisis line on a rotating basis.
• Provide clients and their families with appropriate and available resources including housing support, employment resources, education and advocacy in criminal justice system/processes, and emergency funds.
• Oversee and maintain confidential client records.
• Work in collaboration and partnership with Denver Police Department and Denver District Attorney’s Office
• Provide weekly case updates to the Victim Assistance Manager/Grant Director.
• Establish and maintain effective working relationships with court, law enforcement, and victim assistance agencies.
• Occasionally work weekends and late nights 
• Conduct outreach presentations for diverse AAPI and other marginalized communities in CO to raise awareness about victims’ rights and available services for human trafficking victims.
• Provide cross-cultural training for law enforcement, victim assistance agencies, hospitals, schools, and government agencies.
• Provide coverage at primary VAD offices as well as satellite offices as need.
• Assist in developing, monitoring, and evaluating progress towards program/grant goals and objectives.
• Provide appropriate referral information to victims.
• Attend and participate in training opportunities directly related to the position as they are made available.
• Perform additional tasks as requested by the Director of Victim Assistance.
• Expected travel time 65%, mileage reimbursement is available.

Requirements:

• Bachelors degree from an accredited institution in criminal justice, social work, psychology, sociology, or related field
• Or Bachelor's Degree in an unrelated field with at least one year of behavioral health experience (including work as a case manager, addiction tech/specialist work, behavioral health specialist, residential counselor, family support specialist, and/or in victim advocacy/support).
• Requires possession of a valid Colorado Driver's License, access to a reliable vehicle, and adequate car insurance
• Must have experience with case management and data collection.
• Demonstrated knowledge of victim advocacy, trauma, and crisis intervention
• Must be able to maintain confidentiality at all times.
• Ability to execute independent judgment with minimal guidance and meet established deadlines in a fast-paced, high-output environment.
• Proficiency in statistical data maintenance and report writing.
• Ability to access information, evaluate results, and determine an appropriate course of action.
• Preference will be given to candidates that are bilingual (Arabic, French, Vietnamese, Japanese, Burmese, Korean, Mandarin/Cantonese, Khmer, etc.)
• Strong computer and analytical skills, utilizing Microsoft Office.
• Knowledge of Adobe, Salesforce and DocuSign preferred

Required Vaccination and TB Test. 

At AMHR the health and safety of our clients and staff are our top priorities. As part of this commitment, all employees are required to receive an annual influenza (flu) shot and present a negative TB test result before their first day of work. Proof of both the flu shot and negative TB test must be provided on your first day of employment. Medical and religious exemptions can be requested if necessary. 

Benefits:

• Health insurance: Kaiser
• Dental, vision, and flexible spending accounts (dependent care & health care)
• Company paid basic life and AD&D insurance
• Long-term disability coverage*
• 403(b) retirement plan which provides 100% vesting immediately, and matching contributions up to 4% after one year of employment
• Accrued Vacation pay up to 12 days and accrued Sick Pay up to 12 days per year, plus 10 Paid Company Holidays, and 2 floating holidays (hours calculated pro-rata basis based on full-time equivalency)
• Employee Assistance Program
• Voluntary term life insurance
• Short term disability*

*Eligible for benefit if working 30 hours per week or more

Our Mission, Vision and Core Values.

Mission: Deeply rooted in our diverse community, we deliver state-of-the-art care and meaningful outcomes that impact emotional well-being and addiction recovery.

Vision: To foster hope and healing through compassionate, quality care.

Core Values: Passionate caring; Rising to the challenge; Honoring and respecting all persons; Believing in resilience; Putting clients and community first; Commitment to collaboration and teamwork

We are an Equal Opportunity Employer.

Aurora Mental Health & Recovery and subsidiaries (AMHR) are dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law. We do not tolerate discrimination in any form or context including harassment or exclusion.

Diversity Statement.

We are committed to the values of diversity, equity, and inclusion, and strive to ensure that it is interwoven into the fabric of our organization. We support and nourish an inclusive and welcoming environment for employees from diverse backgrounds.

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