Patient Access Support Clerks overall responsibility is too efficiently, timely complete registration of patients, ensuring accurate patient information is collected, and assuring appropriate medical necessity and prior approval are completed. Pre reg accounts accurately and timely and running estimates accordingly. Review and maintenance all Outreach accounts in a timely manner, will account for all outpatient registrations each 24 hours and follow-up on any that may be missing. Will interact with Physician offices and other healthcare providers to obtain and disseminate information. Support co-workers in a team environment to ensure effective patient flow in the Patient Access Department. They are able to perform duties including to accurately register all patients’ types. Conduct insurance verification, data entry, filing protected health information, and collect on copay, coinsurance and deductibles while maintaining patient relations and customer satisfaction. Assist with any questions or concerns from internal and external customers. Maintain the privacy of patients at all times.
