Intake Counselor (Bilingual)
EAC Network, a not-for-profit social service agency that empowers, assists, and cares for 62,888 people in need through 100 programs across Long Island and NYC, seeks a Full-Time Bilingual Intake Counselor for the Career Services Program.
The Intake Counselor (Bilingual) position is a non-exempt position paying $26.10 per hour at 35 hours per week. The hours of operation are Monday-Friday 8:45AM-4:45PM and the office is located in Hempstead, NY. The role reports to the Program Supervisor.
Comprehensive benefits package includes:
- Medical
- Dental
- 401K
- Vision
- Very generous Paid Time Off (PTO) & More.
Primary Purpose of Job:
The Bilingual Intake Counselor assists the Career Counselors in administrative and clerical duties.
Principal Duties & Responsibilities:
- Manage paperwork and keep record of customers’ personal documents
- Ensure that all registration forms are properly signed and filed
- Appropriately handle customers’ personally identifiable information
- Answers inquiry calls and emails from prospective customers
- Perform data entry and related clerical work
- Attend staff webinars, workshops, and training
- Refer customers to partner agencies based on their individual needs
Knowledge, Skills, & Abilities Required:
- High school diploma or educational equivalent required.
- Bi-lingual (English/Spanish) required.
- Minimum of two years of relevant work experience required; experience using the One-Stop Operating System (OSOS) preferred.
- Excellent communication, organizational and interpersonal skills.
- Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, email and/or database software necessary to perform work assignments.
