Assistant Youth Career Counselor
EAC Network, a not-for-profit social service agency that empowers, assists, and cares for over 62,888 people in need through 100 programs across Long Island and NYC, seeks a full-time Assistant Youth Career Counselor for the Career Services Program.
The Assistant Youth Career Counselor position is a non-exempt position paying $24.64 per hour at 35 hours per week. The hours of operation are Monday-Friday 9:00AM-4:45PM and the office is located in Hempstead, NY. The role reports to Program Supervisor.
Primary Purpose of Job:
The Assistant Youth Career Counselor is responsible for the onboarding, administrative oversight, and quality assurance within the Youth Services program.
Principal Duties & Responsibilities:
- Provide guidance and program support to youth services contractors.
- Review youth enrollment documents received by youth services contractors to ensure accuracy and determine program eligibility.
- Maintain and enter participant records, files, and documents in an orderly and precise manner.
- Review monthly progress reports received from youth services contractors and follow up to resolve any inaccuracies, needs, or questions.
- Assist youth participants with enrollment and monitoring in occupational skills training courses to augment the training and mentoring they receive from contractors.
- Regularly track customer progress and outcomes in Occupational Skills Training.
- Complete technical tasks such as (but not limited to) preparing program reports and represent Youth Services at internal and external meetings.
- Monitor youth services contractor performance to ensure compliance with program standards and best practices.
- Conduct brief eligibility screenings with youth who walk into the Youth Services office inquiring about programming.
- Facilitate outreach presentations within local schools, community agencies, and other youth-focused events to educate and recruit prospective youth participants.
- Attend staff webinars, workshops, and training.
Knowledge, Skills, & Abilities Required:
- Bachelor’s Degree in counseling or educational equivalent required, degree preferred.
- 1-2 years of relevant work experience required; experience using the One-Stop Operating System (OSOS) preferred.
- Must have access to automobile and possess valid Driver's License.
- Excellent communication, organizational and interpersonal skills.
- Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, email and/or database software necessary to perform work assignments.
Comprehensive benefits package includes:
- Medical, Dental, and Vision Insurance
- 401K with 3% match
- 30 Days Paid Time Off for Year 1
- 14 Days Off for US Holidays
- Short term/Long Term Disability + Flexible Spending Accounts
- Wellness Benefits & Assistance Programs
- Compassionate work environment
- Industry Leading Training and Ongoing Development
