Exciting Opportunity: Bilingual Case Aide for Home Energy Assistance Program!
Are you passionate about making a tangible impact in your community? EAC Network, a renowned not-for-profit organization dedicated to supporting 62,888 individuals through 100 impactful programs across Long Island and NYC, is looking for a dedicated Bilingual Case Aide to join our Home Energy Assistance Program (HEAP) and WRAP (Weatherization) team. This position is temporary until December 2024.
Compensation: $20 per hour at 35 hours per week
Schedule: Monday-Friday 8:45 AM to 4:45 PM
Location: Hempstead, NY
Report: Program Director
Why You'll Love This Role:
As a Case Aide, you'll be at the heart of our mission to help Nassau County residents access crucial financial assistance for their energy costs. This full-time role offers a competitive hourly rate of $20 and a stable work schedule of Monday through Friday, from 8:45 AM to 4:45 PM, based in our Hempstead, NY office.
Key Responsibilities:
- Client Interaction: Interview clients to determine their eligibility for energy assistance programs and guide them through the application process.
- Application Management: Process applications, complete necessary forms, and enter data accurately, following guidelines from the Nassau County Department of Social Services.
- Agency Collaboration: Work with other agencies and utility companies to ensure clients receive the support they need.
- Record Keeping: Maintain precise records and departmental paperwork, demonstrating your attention to detail.
- Tech Savvy: Utilize essential computer programs (e.g., Outlook, Microsoft Word) to perform your job effectively.
What We're Looking For:
- Educational Background: High School Diploma or equivalent required; Bachelor’s Degree preferred.
- Language Skills: Bilingual in English and Spanish is highly preferred.
- Experience: At least one year of experience working with low-income households.
- Skills: Excellent communication, interviewing, and organizational skills. Detail-oriented with proficiency in computer applications and automated systems such as spreadsheets and Microsoft Office.
Why Join Us?
- Impactful Work: Make a significant impact on the lives of families seeking assistance with their energy bills.
- Supportive Environment: Work within a compassionate and dedicated team.
- Professional Growth: Benefit from industry-leading training and ongoing development opportunities.
Join us in making a difference in the lives of Nassau County residents. Apply now and become a vital part of EAC Network’s commitment to empowering those in need!