POSITION: Bar & Events Manager
DEPARTMENT: Operations
CLASSIFICATION: Full-Time/ Salaried/ Exempt
SUPERVISOR: Food & Beverage Manager
OVERVIEW
Founded in 1947 by Nina Vance, the Alley Theatre is a pioneer of regional theatre, and one of the leading nonprofit theatre companies in the United States. The Alley has been awarded the prestigious Regional Theatre Tony Award® and the Texas Medal of Arts Award. The Alley has transferred productions to Broadway, Off-Broadway, major European Festivals, and to 40 American cities. Unique among regional theatres, the Alley is committed to maintaining a Resident Acting Company and providing them with work year-round. Nationally recognized directors, actors, playwrights, and designers from across the country have regularly joined the Resident Acting Company.
Rob Melrose, Artistic Director at the Alley, took over as artistic leader of the organization in 2019. His vision for the future of the Alley is both thrilling and ambitious. His strategic goals include upholding the Alley’s artistic excellence, keeping longtime Alley Theatre devotees eager to return each season, and creating productions and cultivating new audiences that are as diverse and vibrant as the city of Houston.
Rob Melrose, Managing Director Dean Gladden and Alley’s leadership team are committed to promoting Equity, Diversity, and Inclusion (EDI) in all aspects of the Theatre’s programming and operations. We are conscious about fostering an environment where everyone is encouraged to bring their authentic selves. We embrace differences and strive to be inclusive of all backgrounds, experiences, and perspectives.
JOB STATEMENT
The Bar & Events Manager directs and oversees all bar & events operations including managing staff, ensuring product and service standards are met, implementing, and maintaining procedures for maximum operating efficiency, as well as booking and executing all external events. Essential functions and responsibilities of the position may vary based on client requirements and business needs.
JOB DUTIES
- Adheres to all alcohol service policies and safe drinking guidelines.
- Creating effective schedules and quickly resolving conflicts to ensure that the bar is well staffed during peak hours.
- Adheres to a weekend schedule of either Saturday or Sunday show permitting.
- Quality control on the set up and breakdown of workstations, including cleaning and sanitizing.
- Assisting inventory counts and ensures product is stocked to appropriate levels.
- Provides excellent customer service, anticipating guest’s needs.
- Assists Food and Beverage Manager in creating and implementing innovative bar offerings.
- Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
- Ensures security of company assets
- Responsible for all Food & Beverage budget tracking
- Executes and presents end-of-show reporting with Food and Beverage Manager
- Responds promptly to all incoming external events leads.
- Communicates professionally with all external events clients and vendors.
- Creates and edits all Banquet Event Orders and Contracts for externally booked events.
- Manages company Tripleseat account.
- Collects and tracks deposits for all external events.
- Other duties and tasks as assigned by Food and Beverage Manager and Operations Manager
- On call response on all show shifts.
SUPERVISORY RESPONSIBILITIES:
- Updates job descriptions, hiring and training new team members.
- Manages scheduled service show permitting.
- Motivating and coaching employees to improve performance, provide feedback and training opportunities.
- Organizes and oversees the schedules and work of departmental staff.
- Conducts or assists with performance evaluations that are timely and constructive.
- Ensuring staff members follow company policies and procedures.
- Responsible for managing and executing all externally booked events.
- Responsible for entering and tracking time-clock entries and tips for bar and event staff.