Bar & Events Manager

POSITION: Bar & Events Manager

DEPARTMENT: Operations

CLASSIFICATION: Full-Time/ Salaried/ Exempt

SUPERVISOR: Food & Beverage Manager

OVERVIEW

Founded in 1947 by Nina Vance, the Alley Theatre is a pioneer of regional theatre, and one of the leading nonprofit theatre companies in the United States. The Alley has been awarded the prestigious Regional Theatre Tony Award® and the Texas Medal of Arts Award. The Alley has transferred productions to Broadway, Off-Broadway, major European Festivals, and to 40 American cities. Unique among regional theatres, the Alley is committed to maintaining a Resident Acting Company and providing them with work year-round. Nationally recognized directors, actors, playwrights, and designers from across the country have regularly joined the Resident Acting Company.  

Rob Melrose, Artistic Director at the Alley, took over as artistic leader of the organization in 2019. His vision for the future of the Alley is both thrilling and ambitious. His strategic goals include upholding the Alley’s artistic excellence, keeping longtime Alley Theatre devotees eager to return each season, and creating productions and cultivating new audiences that are as diverse and vibrant as the city of Houston.

Rob Melrose, Managing Director Dean Gladden and Alley’s leadership team are committed to promoting Equity, Diversity, and Inclusion (EDI) in all aspects of the Theatre’s programming and operations. We are conscious about fostering an environment where everyone is encouraged to bring their authentic selves. We embrace differences and strive to be inclusive of all backgrounds, experiences, and perspectives.

JOB STATEMENT

The Bar & Events Manager directs and oversees all bar & events operations including managing staff, ensuring product and service standards are met, implementing, and maintaining procedures for maximum operating efficiency, as well as booking and executing all external events. Essential functions and responsibilities of the position may vary based on client requirements and business needs.

JOB DUTIES

• Adheres to all alcohol service policies and safe drinking guidelines.
• Creating effective schedules and quickly resolving conflicts to ensure that the bar is well staffed during peak hours.
• Adheres to a weekend schedule of either Saturday or Sunday show permitting.
• Quality control on the set up and breakdown of workstations, including cleaning and sanitizing.
• Assisting inventory counts and ensures product is stocked to appropriate levels.
• Provides excellent customer service, anticipating guest’s needs.
• Assists Food and Beverage Manager in creating and implementing innovative bar offerings.
• Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
• Ensures security of company assets
• Responsible for all Food & Beverage budget tracking
• Executes and presents end-of-show reporting with Food and Beverage Manager
• Responds promptly to all incoming external events leads.
• Communicates professionally with all external events clients and vendors.
• Creates and edits all Banquet Event Orders and Contracts for externally booked events.
• Manages company Tripleseat account.
• Collects and tracks deposits for all external events.
• Other duties and tasks as assigned by Food and Beverage Manager and Operations Manager
• On call response on all show shifts.

SUPERVISORY RESPONSIBILITIES:

• Updates job descriptions, hiring and training new team members.
• Manages scheduled service show permitting.
• Motivating and coaching employees to improve performance, provide feedback and training opportunities.
• Organizes and oversees the schedules and work of departmental staff.
• Conducts or assists with performance evaluations that are timely and constructive.
• Ensuring staff members follow company policies and procedures.
• Responsible for managing and executing all externally booked events.
• Responsible for entering and tracking time-clock entries and tips for bar and event staff.

REQUIREMENTS (SKILLS and KNOWLEDGE):

• Ability to work in a fast-paced, energized and quickly changing environment.
• Restaurant, bar management, and event management experience
• Strong understanding of business management and accounting principles
• Ability to diffuse tense situations and resolve conflicts.
• Willingness to work during peak hours, including nights, weekends, and holidays.
• Effectively delegate responsibilities and maximize resources.
• Previous experience as a bartender preferred.
• Proven knowledge of bartending principals and recipes
• Must be able to obtain all state/local required alcohol service certifications.
• Demonstrates excellent customer service and interpersonal skills, both written and verbal
• Demonstrates organizational skills, accuracy, and attention to detail.
• Experience managing and executing large and small events.
• Tripleseat experience preferred.
• Requires occasional lifting, carrying, pushing, pulling of up to 25 lbs.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

• Essential physical requirements are standing for extended periods of time, lifting 25 lbs. routinely, bending, squatting, raising both arms over head, moving and adjusting to tight spaces.
• Typical hours are during the day, but the position requires flexibility to be available for weekend, holidays and evening work hours as needed.

BENEFITS & PERKS

• Medical, dental and vision insurance
• Paid vacation, floating holiday and sick time
• 401(k) with matching, FSA, HRA (Alley paid deductible)
• Free and discounted tickets to Alley Theatre performances
• Discounted parking only bi-weekly $4 dollars.
• Discounted gym membership
• Employee wellness program & EAP
• Houston, TX is one of the most affordable cities in the nation with no state or city income tax.

TO APPLY

To apply for this position, please go to the following link on the Alley’s website and apply.

https://www.alleytheatre.org/about-us/opportunities/employment

Alley Theatre is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at HRdept@alleytheatre.org.

The Alley Theatre is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital or familial status, sexual orientation, gender identity, veteran status or any other basis prohibited by local, state, or federal law. We encourage people of all backgrounds to apply, including people of color, women, LGBTQ+ individuals, and people with disabilities, veterans, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community. Successful candidates will commit to an equitable and inclusive workplace, including but not limited to racial equity, accessibility for individuals with disabilities, use of gender inclusive language, and cultural sensitivity. Read more at Alley Theatre Official Website - Equity Diversity Inclusion