Company Overview
HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.
HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.
Why Join Us
At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.
Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.
We’re proud of our values-forward culture that offers our people:
- Mission-oriented work
- Diverse and inclusive culture
- Competitive Compensation & Bonuses
- Comprehensive Insurance Plans
- Mental and Physical Health Support
POSITION SUMMARY:
The Product Manager is part of a team responsible clinical content products and reports to the Director of Product Management for that product family. The Product Manager supports and grows products throughout their life cycle, working in a matrix environment across multiple internal departments, interfacing with customers as necessary, developing and growing relationships with business partners, researching and identifying options to improve the product(s), and negotiating new business partner agreements. This role works closely with product management leadership, members of the executive team, and others across multiple internal departments to define and implement the product family’s vision and roadmap, assuring attainment of revenue and customer satisfaction goals, and aligning all activities with HealthStream’s organizational strategy and goals. This role will have a focus on managing existing clinical content products and be responsible for launching new solutions and portfolios.
Approximately 10-15% travel may be required to support partner and customer relationships; attend workshops, conferences, or trade shows; and work with offsite colleagues.
Key Responsibilities
You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.
Product Management
- Create and manage strategy for one or more assigned products within the context of the total product family and aligned with organizational priorities and focus.
- Grow sales and revenues for assigned HealthStream-owned and partner products.
- Conduct market research and fully understand the competitive environment for related products.
- Track and understand market share and financial performance and report internally on this analysis.
- Produce well-researched and well-founded product pricing and appropriate incentive/discounts to promote product sales.
- Collaborate with an organization-wide and cross-functional team of employees who work within a matrix environment for assigned products.
- Assure accurate and complete understanding of products through routine internal training, development of customer training, and other forms of internal and external communication
- Identify, resolve, and monitor customer and product issues with the assistance of client services support.
Sales and Marketing Support
- Assist in the development and support the execution of sales plans.
- Support new product releases with development of sales tools and collaterals.
- Assist in the development of marketing strategy and prioritize the production of marketing materials and sales-supporting activities.
- Identify marketing opportunities such as professional conferences and other events that provide access to potential customers.
Business Partner Management
- Research and evaluate potential new partnerships and other external opportunities.
- Make recommendations for future new partnerships and manage product enhancements with existing partners.
- Conduct negotiations with partners to finalize business relationships and contracting, with the support of Product Management leadership and internal legal counsel.
- Manage the ongoing relationships with existing partners, including gaining a deep understanding of their business and enhancing the business and technical relationships with existing partners.
