Company Overview
HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.
HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.
Why Join Us
At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.
Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.
We’re proud of our values-forward culture that offers our people:
- Mission-oriented work
- Diverse and inclusive culture
- Competitive Compensation & Bonuses
- Comprehensive Insurance Plans
- Mental and Physical Health Support
- Work-from-home flexibility
- Fitness Center Reimbursements
- Streaming Good time off for volunteering
- Wellness workshops
- Buddy Program for new HealthStreamers
- Collaborative work environment
- Career growth opportunities
- Continuous learning opportunities
- Inspiring workspaces to collaborate and connect with other HealthStreamers
- Free employee parking at our Resource Centers in Nashville, Boulder and San Diego
At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN, Boulder, CO, and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.
We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!
HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.
Position Overview
The Program Manager is part of a team supporting our vast content marketplace, including internally owned and partner owned programs. The individual demonstrates an ability to effectively manage and grow partner relationships, ensuring choice and coverage across multiple topic areas for the healthcare workforce.
This individual works closely with Partner Operations, Content Operations, Product Marketing and Sales to introduce and promote a growing program portfolio. The Program Manager is committed to establishing a high level of trust and credibility, both internally and with our valued business partners.
Key Responsibilities
You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.
- Conduct negotiations with partners to finalize or renew business relationships and contracting, with the support of business leadership and internal legal counsel.
- Manage ongoing partner relationships, including gaining a deep understanding of their area of focus and competitive landscape.
- Meet regularly with key stakeholders to identify goals and KPIs, as well as execute and report against stated goals and KPIs.
- Collaborate with other team members to expand partnerships and solutions, including leveraging technology, market intelligence, and data.
- Lead in creating new program releases in collaboration with other members of the internal and external team.
- Assure accurate and complete awareness of the program portfolio through routine internal training, collaboration on customer training, and other forms of internal and external communication.
- Monitor and work with partners to resolve customer and program support or adoption issues with the assistance of internal support personnel.
- Perform and understand gap analyses across the program portfolio and communicate opportunities internally or to partners.
- Continuously review the business needs, refine priorities, outline milestones and deliverables, and identify opportunities and risks.
- Partner with product marketing to develop high impact field guides, ROI calculators and other sales enablement tools.
- Develop, track and maintain business cases, including ongoing reporting of program performance to evaluate action plans and future investment.
- Other duties as required.
