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Quality Assurance Analyst

Job Details

Nashville TN Corporate Office - Nashville, TN
Hybrid
Full Time
4 Year Degree
Negligible
Day

Description

Company Overview
 

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.
 

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.


 

Why Join Us

 

At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

 

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

 

 

We’re proud of our values-forward culture that offers our people:
 

  • Mission-oriented work

  • Diverse and inclusive culture

  • Competitive Compensation & Bonuses

  • Comprehensive Insurance Plans

  • Mental and Physical Health Support

  • Work-from-home flexibility

  • Fitness Center Reimbursements

  • Streaming Good time off for volunteering

  • Wellness workshops

  • Buddy Program for new HealthStreamers

  • Collaborative work environment

  • Career growth opportunities

  • Continuous learning opportunities

  • Inspiring workspaces to collaborate and connect with other HealthStreamers

  • Free employee parking at our Resource Centers in Nashville, Boulder and San Diego

 

 

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN, Boulder, CO, and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

 

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

 

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

 

 

 

Position Overview

Works with the development team to design, develop and execute test plans for our proprietary software applications.

This is a hybrid role with the requirement to work in the Nashville office at least three (3) weekdays per week.

 

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

  • Designs, documents, and executes manual and automated test cases for ongoing software releases and new software products.

  • Assists in all phases and types of software testing, including functionality testing, acceptance testing, regression testing, performance testing, browser compatibility testing, accessibility testing, automated testing, end-to-end testing, and others as required.

  • Works closely with the development team to reproduce errors, identify issues, and resolve problems.

  • Ensures that all issues are documented, tracked, and updated during the testing cycle using bug documentation software.

  • Assists the development team in diagnosing user problems and documents issues found.

  • Learns new test-related tools to assist in QA testing as needed.

  • Assists in the setup and configuration of QA testing environments.

  • Relays pertinent defect information to QA, development, and product team members.

  • Participates in team meetings to discuss team goals, tasks, and tools.

  • Performs related duties as required.

  • Adheres to corporate and departmental policies and procedures.

  • Collaborates with team members to implement and sustain sprint-level automated regression test script development.

  • Supports research in evaluating new tools, technologies, and methodologies to promote continuous improvement.

 

Qualifications

Requirements

  • Bachelor's Degree in Computer Science, Information Systems, or other related discipline preferred.

  • Experience with test automation tooling and frameworks

  • 2.5+ years' experience with automated test script development preferred

  • Strong knowledge of software development life cycle and QA processes/methodology preferred

  • 2.5+ years' experience using test management/defect tracking tools, familiarity with requirements management tools preferred

 

 

Qualifications

  • Experience with API testing and Web Application Testing

  • Able to contribute to QA efforts following agile development methodology.

  • Experience with automation frameworks like selenium (C# preferred).

  • Experience in any of the following preferred: Agile, TFS, SQL Server

  • Experience generating tables, graphs, charts, etc., to represent, analyze and communicate data and information, and presenting complex issues and data to audiences of varying levels

  • Meticulous attention to detail

  • Process compliance

  • Flexibility and tolerance for change

  • Proactive leadership and accountability

  • Dedication to a culture of learning and innovation

  • Drive to continuously assess and improve

  • Problem solving and critical thinking

  • Ability to leverage experience and expertise to maximize effectiveness

 

Tools and Languages - proficiency with the following preferred:

  • API Test Tools: SoapUI, Postman, Locust, JMeter

  • Functional Automation Test Tools: Selenium WebDriver

  • Load Testing Tools: LoadRunner, StormRunner

  • Cloud Technologies: Azure Devops, AWS

  • Monitoring Tools: New Relic, Pendo, Google Analytics

  • Cross Browser Testing Tools: BrowserStack

  • Languages: C#, Java, Python, SQL

 

 

Benefits

 HealthStream offers a comprehensive benefits package to eligible employees, including: 

  • Medical, Dental and Vision insurance 

  • Paid Time Off 

  • Parental Leave 

  • 401k and Roth 

  • Flexible Spending Account 

  • Health Savings Account 

  • Life Insurance 

  • Short- and Long-Term Disability 

  • Medical Bridge Insurance 

  • Critical Illness Insurance 

  • Accident Insurance 

  • Identity Protection 

  • Legal Protection 

  • Pet Insurance 

  • Employee Assistance Program 

  • Fitness Reimbursement 

 

 

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.

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