Account Executive, Post-Acute

Company Overview
 

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.
 

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We’re proud of our values-forward culture that offers our people:
 

• Mission-oriented work

• Diverse and inclusive culture

• Competitive Compensation & Bonuses

• Comprehensive Insurance Plans

• Mental and Physical Health Support

• Work-from-home flexibility

• Fitness Center Reimbursements

• Streaming Good time off for volunteering

• Wellness workshops

• Buddy Program for new HealthStreamers

• Collaborative work environment

• Career growth opportunities

• Continuous learning opportunities

• Inspiring workspaces to collaborate and connect with other HealthStreamers

• Free employee parking at our Resource Centers in Nashville, Boulder and San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN, Boulder, CO, and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Overview

The Account Executive, Post-Acute will be responsible for successfully positioning and selling HealthStream product bundles to both prospective and existing accounts within the Post-Acute market, Physician Offices, Ambulatory Surgery Centers, and/or Behavioral Health.   The Account Executive has primary responsibility for leading new business development (60%), existing account management (30%), and relationship expansion/management for assigned clients (10%). In this role, the Account Executive seeks to align solution offerings with customer business objectives to increase HealthStream annual recurring revenue within their assigned accounts. The Account Executive achieves these goals by executing on strategic territory plans with defined, measurable outcomes.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Attain New Order Value (NOV) targets

• Attain annual revenue targets (ARR) as set by the sales organization

• Create and execute on a territory sales plan to close new business opportunities

• Execute on the retention and growth of assigned existing accounts

• Prospecting to generate new opportunities within assigned accounts

• Develop, maintain, and expand executive-level relationships

• Maintain a pipeline of qualified, active opportunities and manage them to closure

• Orchestrate internal and external resources throughout the customer lifecycle

• Position HealthStream Post-Acute solutions through strategic value-based selling, business case definition, and ROI analysis

• Provide accurate monthly and quarterly forecasting

• Maintain a deep understanding of the Post-Acute market trends and the competitive landscape to effectively position HealthStream and its offerings

• Establish a professional brand internally and externally by demonstrating with proficiency, all sales team competency statements

Requirements

• Bachelor’s degree preferred

• Three years sales experience with a documented track record sales in highly competitive environments, selling to the Post-Acute market, Physician Offices, Ambulatory Surgery Centers, and/or Behavioral Health.

• Minimum two years of healthcare technology experience, selling to C-suite and VP-level contacts

• Minimum two years of New Business sales experience with a focus on acquiring new logos

• Minimum one year of Account Management experience, retaining and growing existing accounts

• Ability to work in a team selling environment.

• Excellent customer service and communication skills (both verbal and written)

• High level of integrity and professionalism, properly setting expectations both internally and externally

• Comfortable in working independently in an empowering, fast paced, results oriented culture.

• Existing relationships with consultants and healthcare executives within the Post-acute market, specifically Skilled Nursing facilities, is a plus

• Ability to travel up 15 - 30%

Qualifications

• Solid computer skills – Office Suite 

• Familiarity with CRM tools such as Salesforce 

• Excellent written and verbal communication skills

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

• Ability to present and demonstrate complex solutions in a way that is compelling & easy to understand

Benefits

 HealthStream offers a comprehensive benefits package to eligible employees, including: 

• Medical, Dental and Vision insurance 

• Paid Time Off 

• Parental Leave 

• 401k and Roth 

• Flexible Spending Account 

• Health Savings Account 

• Life Insurance 

• Short- and Long-Term Disability 

• Medical Bridge Insurance 

• Critical Illness Insurance 

• Accident Insurance 

• Identity Protection 

• Legal Protection 

• Pet Insurance 

• Employee Assistance Program 

• Fitness Reimbursement 

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.