Continuity of Care Liaison

StarCare Specialty Health System (StarCare) is in search of a well-organized and dynamic Qualified Mental Health Professional
(QMHP) with experience in care coordination to join the Intake Department as the Continuity of Care (CoC) Liaison.

Responsibilities:

• Serves as the initial point of contact at StarCare for admissions and discharges from inpatient state mental health facilities (SMHF).
• Ensures people discharging from a SMHF are provided uninterrupted services during a transition between inpatient and outpatient services.
• Facilitates access to appropriate services and supports in the community, including identifying and connecting people with community resources and coordinating the provision of services.
• Participates in developing and reviewing recovery and/or treatment plans.
• Promotes implementation of recovery and/or treatment plans.
• Coordinates notification of continuity of care services between the person and the person's family and any other person providing support as authorized by the person, and the legally authorized representative (LAR), if any.
• Facilitate quarterly meetings with SMHF staff and LMHA staff to which persons in care will eventually discharge.
• Offer/provide training and information to contracted psychiatric bed providers and residential treatment centers to discuss processes, policies, and troubleshoot issues with recent admissions and/or discharges.
• Coordinates communication regarding COC services between StarCare and other LMHA, LBHA and LIDDA providers when persons outside of the local service area are provided COC services by StarCare.
• Coordinates communication amongst local criminal justice, juvenile justice, and other social service agencies participating in COC liaison services.

Schedule: This is a full-time/non-exempt position scheduled Monday - Friday, 8am - 5pm, with flexibility to meet the needs of the department. This position works on-site at StarCare's Sunrise Canyon Behavioral Health Complex located at 1950 Aspen Ave, Lubbock, TX.

Benefit Package:  StarCare offers an expansive benefit package including, but not limited to: Company-paid medical coverage, fully funded employer contribution to HSA, company-paid life insurance, company paid hospital indemnity plan, 401k with up to 12% employer match, front loaded paid time off (PTO), thirteen (13) paid holidays, sabbatical leave, longevity augmentations, and employee referral augmentations.

Qualifications:

• Bachelor’s degree from an accredited four (4) year college or university with major in Human Services or related field (Social Work, Sociology, Psychology, Family Studies, etc.).
• Must meet the minimum qualifications of a Qualified Mental Health Professional-Community Services (QMHPCS) as outlined in the Texas Administrative Code 353.1415(a)(1), required.
• Two (2) years of experience in the field of mental health, required.
• Two (2) years of experience providing care coordination or case management services, required.

Skills & Abilities:

• Knowledge of administering the CANS (Children's Needs and Strength Assessment) and/or ANSA (Adult Needs and Strengths Assessment), preferred.
• Bilingual (Spanish/English), preferred.
• Knowledge of human service delivery systems.
• Knowledge of state mental health facilities (SMHF).
• Ability to communicate effectively, both orally and in writing.
• Ability to organize, prioritize a variety of assignments and manage time effectively.
• Detail oriented.
• Ability to maintain effective and positive working relationships.
• Knowledge and skill in operating standard office equipment (personal computer, phone, fax, printer, copier, etc.) and Microsoft Office products.

Additional Requirements:

• Must pass a pre-hire drug screen and criminal background check.
• Must have a Texas driver's license, Texas automobile liability insurance coverage, and be insurable under the Agency's insurance.

WHY CHOOSE STARCARE?

Welcome to StarCare Specialty Health System, where your passion for making a difference thrives! At StarCare, we imagine a community where all people have hope and the opportunity to achieve their full potential for health and wellbeing. Here's why you should choose StarCare:

1. Impactful Purpose: Contribute to meaningful change as the state-designated Local Authority for mental health, intellectual disabilities, and substance use disorders. Be a catalyst for positive empowerment.
2. Comprehensive Care: StarCare offers a diverse array of specialty healthcare services that support and empower people as valued members of the community.
3. Collaborative Environment: StarCare is proud to work with a network of community stakeholders to ensure all people have access to the healthcare they need.
4. Professional Growth: StarCare offers many different opportunities for growth in the fields of mental health, substance use disorders, aging, intellectual & developmental disabilities, veterans, and healthcare administration. Come grow your career with us!
5. Legacy of Service: Since 1967, StarCare has provided hope and health to Lubbock, Hockley, Lynn, Crosby, and Cochran counties.

At StarCare Specialty Health System, your work is not a job. It's a fulfilling journey of providing hope and supporting and empowering people as valued members of the community. Ready to get started? We’ve been waiting for you!

EEO Statement: StarCare Specialty Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.