Custodial Technician

SUMMARY:

Performs general and specialized custodial maintenance tasks throughout casino building and facilities. The custodial maintenance team shall work together to ensure cleanliness and functionality of the entirety of the Coeur d’Alene Casino Resort Hotel premises.

RESPONSIBILITIES:

• Assist setting up equipment, tables, chairs, etc. for all bingo sessions, workshops, and special events.
• Clean applicable areas after bingo sessions, workshops, and special events.
• Work with custodial maintenance team to ensure cleanliness of all interior carpets, floors, restrooms, tables, chairs, windows, machines, glass doors, blinds, offices, entries, walls, and other interior fixtures. This will also include dusting, waxing, and polishing all inside vertical and horizontal surfaces including the outside of gaming machines and their bases.
• Remove snow and de-ice sidewalks and walkways as needed.
• Load/unload equipment and/or supplies as needed by casino.
• Submit written notification to facility maintenance manager of any fixture or equipment not working properly.
• Document all services, accidents or injuries, items needing repair, and tasks on daily maintenance form.
• Report all unresolved issues that occurred during shift to supervisor.
• Attend all department team meetings, workshops, and training sessions as delegated by manager.
• Immediately notify manager on duty or bingo manager of any complaints or concerns customers may have and bring manager to the customer to achieve positive resolution if needed.
• Perform other duties as assigned.

QUALIFICATIONS

Education/Experience:

• High school diploma or equivalent is preferred.

Skills/Knowledge:

• Must have strong verbal communication skills.
• Must be able to provide excellent customer service.
• Professional conduct including good attendance and ability to maintain professionalism at all times.
• Must have a positive attitude.
• Basic understanding of custodial equipment and its uses preferred.

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms; and talk. The employee must occasionally lift and/or move up to 75 pounds. The employee should be able to focus on a single source of auditory information in the presence of other distracting sounds. The employee must be able to see objects in the presence of glare or bright lighting, under low light conditions, or to one’s side.

This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.

The Coeur d'Alene Casino Resort Hotel practices Indian Preference and gives preference to Coeur d'Alene Tribal Members, Spouses and/or children of CDA Tribal Members, and Other Enrolled members of Federally Recognized Tribes and then all other applicants.