Education and experience: bachelor’s degree in social work, psychology, criminal justice or similar and at least 2-3 years of experience in a similar role working at a child protective agency or child advocacy center or with child victims of abuse and neglect. Preferred experience at least 2 years paid work experience as a Family Advocate at a children’s advocacy center (CAC).
Required License(s) or Certifications: Clear and valid Texas Driver’s License
Required Software Experience: MSOffice Outlook, SharePoint and database skills.
Competencies:
- Advocating Causes
- Initiative
- Documentation
- Project Management
- Collaboration
Knowledge, Skills, and Abilities:
- Knowledge of child development and family dynamics; knowledge of sexual abuse dynamics as it relates to victims and perpetrators.
- Skilled in effective communication with a diverse community of stakeholders including medical professionals, law enforcement, CPI (child protective investigation), the Dallas County District Attorney’s Office, DCAC staff, clients, and families.
- Skilled at being creative, resourceful, detail-oriented, flexible, possessing a positive attitude, tact, good judgment, cultural sensitivity, and working well as a team member with staff, community professionals, and volunteers.
- Ability to establish and maintain professionally challenging achievement goals and exerting effort toward mastering tasks and a willingness to take on responsibilities and challenges.
- Skilled with working with children and families, particularly with youth who have experienced significant trauma.
- Skilled in client de-escalation and conflict resolution.
- Ability to maintain client confidentiality.
- Ability to actively engage in consultation regarding difficult case situations.
- Ability to attend off-site meetings, when required.
- Ability to work with all levels of employees, board members, partners, and community.
WORK ENVIRONMENT:
Work Location: All work must be performed in the office due to client confidentiality. Employees who are employed with DCAC for at least 90 days are eligible to apply for a hybrid work environment.
Mental and Physical Abilities: Duties are usually performed seated with occasional periods of standing or walking. Limited physical effort is required associated with lifting and carrying objects (less than 25 lbs.).
Working Conditions: Work may be performed but is not limited to an office environment.
Essential Functions: This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.
Core Values: Must demonstrate/live our organization’s core values: 1. We are child-centered, family focused and community driven. 2. We act with dignity and compassion in all that we do. 3. We recognize our staff as our greatest asset. 4. We operate as a seamless team.
DCAC is proud to be an Equal Opportunity Employer, and we believe in an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
BENEFITS:
- 100% Paid Employee Health Insurance-PPO
- 100% Paid Employee Dental Insurance
- 100% Paid Short Term Disability
- 100% Paid Long Term Disability
- 100% Paid Basic Term Life and AD&D Benefits (one times your annual earnings up to $50,000)
- Vision Insurance through Superior Vision
- Pet Insurance through Nationwide
- Legal Services through Freshbenies
- Flexible Spending Account
- Dependent Spending Account
- Six (6) weeks' of paid Parental Leave
- Employee Assistance Plan (EAP)
- Health Advocate
- WellVia Teladoc Program
- 403b Retirement and Contribution Plan with up to a 4% employer contribution
- Supplemental Insurance: Accident Insurance, Hospital Indemnity Insurance, Critical Illness Insurance
- Bilingual Stipend (English/Spanish) of $2,700 annually
- Cell Phone Stipend
- 10 Paid Holidays
- 2 Floating Holidays
- 14 Wellness Days
- 10 Vacation Days
- DCAC participates in the Public Service Loan Forgiveness Program (PSLF)