Banquets Lead Houseperson

Banquets Lead Houseperson is responsible for overseeing the setup, breakdown, and maintenance of banquet and event spaces, ensuring they meet hotel and company standards. This includes supervising the banquet setup & crew, ensuring proper room arrangements, and maintaining cleanliness and organization. They also handle guest requests, address any issues, and report maintenance or housekeeping needs. 

Key Responsibilities:

• Supervision and Leadership:

Direct and guide the banquet setup team, ensuring efficient and effective execution of tasks. 

• Event Setup and Breakdown:

Oversee the setup and breakdown of banquet and meeting rooms according to event orders, including furniture arrangement, linen setup, and equipment placement. 

• Inventory Management:

Monitor and maintain inventory of necessary supplies, such as linens, tables, equipment and other event-related items. 

• Maintenance and Cleanliness:

Ensure the banquet and meeting rooms are kept clean, organized, and well-maintained, addressing any maintenance or housekeeping needs promptly. 

• Guest Service:

Address guest requests and concerns, ensuring a positive and memorable experience. 

• Communication:

Communicate effectively with guests, other departments (e.g., housekeeping, engineering), and supervisors to ensure smooth event operations. 

• Safety and Compliance:

Adhere to all hotel and company policies and procedures, including safety and sanitation guidelines. 

• Training and Development:

May be involved in training and coaching banquet staff on proper procedures and service standards. 

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Essential Skills and Qualifications:

• Supervisory Experience: Prior experience in a supervisory or leadership role, preferably within a banquet or hospitality setting. 
• Event Setup and Breakdown: Knowledge of proper setup and breakdown procedures for banquet and meeting rooms. 
• Strong Communication Skills: Ability to communicate effectively with guests and team members. 
• Customer Service Orientation: Focus on providing excellent guest service and addressing guest needs. 
• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain a clean and organized work environment. 
• Problem-Solving Skills: Ability to identify and resolve issues that may arise during events. 
• Physical Stamina: Ability to stand, walk, and move objects for extended periods, and lift up to 50 pounds (or more with assistance). 
• Attention to Detail: Keen eye for detail to ensure proper setup and adherence to standards. 
• Teamwork: Ability to work effectively as part of a team and collaborate with others. 
• Flexibility: Ability to adapt to changing event needs and work schedules as required.