Ski Patrol Manager

This is a Full Time, Year Round position that offers comprehensive benefits including medical, dental, vision insurance, 401K options, and a free season pass for you and your dependents. All full time, year round positions are eligible for an annual bonus in addition to regular wages. For a full list of benefits visit the https://sites.google.com/purgatory.ski/purgatory-employees/human-resources/employee-resources/perks-discounts?authuser=0.

The position will remain open until filled and applications will be reviewed on a rolling basis. 

General Purpose

• Manage the daily human, financial and physical resources of the Purgatory Mountain Patrol, so that emergency, rescue and safety resources are provided by a competent, professional staff. Assist in developing and managing the mountain’s safety programs.
• Manage staff directly and indirectly on a daily basis. Responsible for long-term and daily scheduling, interviewing, hiring, training, performance appraisals, salary increases, promotions/transfers, disciplinary discussions and terminations.
• Responsible for department operating budget, capital expenditures, equipment leases and purchases. Conduct department operations within budget parameters.
• Set policy and establish standards for patrol operations and performance.  Provide training to ensure the highest degree of professionalism within the department.  Ensure completion of necessary accident investigations.
• Ensure that all patrol manuals, policies and procedures are up to date.  Maintain current and accurate documentation for all required patrol records.
• Ensure mountain hazards are adequately marked and barricades are erected and removed as needed. 
• Manage the design, construction, placement, maintenance and repair of the mountain trail signage and ensure compliance with Senate Bill 80.  Ensure trail information is accurate and up-to-date for the design and production of trail maps.   
• Oversee patrol risk management programs including but not limited to: Blood Borne Pathogen training, and snowmobile safety training.  Ensure compliance with OSHA standards, Code of Federal regulations 29, parts 1900 to 1910. 
• Represent Purgatory on the local EMS council.  
• Coordinate and organize the summer medical response program and provide primary medical coverage.   Provide in-house EMS training and certification management.  Coordinate trainings and incident reviews with Dr. Hughes, Medical Advisor. Perform any incident investigations (IIs) as they pertain to injuries and resort liability.  Patrol Purgatory’s mountain bike trail system in coordination with the mountain bike trail crew.  Assist with bike trail work as needed.
• Enforce Colorado Skier Safety Act.

• Collaborate with the Risk Department in developing and implementing safety education programs.  Help to ensure departments are aware of safety procedures.  
• Communicate regularly with departments to ensure safety and patrol procedures are co-ordinated between departments.
• Assist in the development of Purgatory’s Crisis Management Plan.  Regularly review plans and revise as needed.  Assist in coordinating Crisis Plan training.  
• Liaison between injured guests, legal counsel and the resort utilizing company guidelines and protocol.

Other Responsibilities:

• Assist other mountain operations departments as needed.  Cross-train with other mountain operations departments as requested.
• Effectively lead and supervise a unionized workforce, fostering positive labor relations while upholding company policies and operational standards.
• Collaborate with union representatives as needed to support communication, resolve issues, and maintain a respectful working relationship.
• Manage Patrol and Mountain Dispatch functions to ensure real-time communication and efficient emergency response.
•  Supervise brush clearing and trail work using chainsaws, loppers, and hand saws.
• Other duties as assigned.

Knowledge, Skills & Abilities: Expert first aid skills. Expert skiing ability, able to ski all terrain in all conditions. Excellent interpersonal and supervisory skills. Solid management, administrative, computer and accounting skills.  Basic understanding of snow physics. Solid mountain biking skills.  Able to ride all types of terrain. Alertness, precision, ingenuity, problem solving, analytic ability, spatial perception, persuasiveness, memory, creativity, concentration, judgment, aesthetic sense, reasoning, imagination, initiative, patience, visual, tactile and auditory discrimination, strong verbal and written communication skills are necessary abilities.

Education or Formal Training: 

• Current CPR and OEC or  Colorado EMT-B, or higher, certification.
• Accredited Avalanche course preferred.
• Ability to obtain certified blaster certificate within one year or ability to be a responsible party preferred.
• Valid Driver's License with acceptable driving record.
• Competency with industry-specific software (e.g., Z Patrol, Dispatch systems).

Experience: Minimum of 5 years combined patrol, supervisory and administrative experience. 

Material and Equipment Directly Used: Skis/snowboards, lifts, toboggan, snowmobile, radio, hand tools, medical care equipment and simple office equipment.

Working Environment/Physical Activities:

• Approximately 50% outdoor work in variable mountain weather conditions
• 40% of time skiing/snowboarding (winter) or 20% mountain biking (summer)
• Lifting up to 150 lbs and operating rescue toboggans with loads up to 300 lbs
• Use of avalanche control equipment, hand tools, and medical equipment
• Occasional exposure to hazardous materials, explosives, poor ventilation, and mechanical hazards
• Frequent use of skis/snowboards, radios, snowmobiles, and patrol-specific equipment