General Job Responsibilities and Duties
To perform the job successfully, an individual should demonstrate the following Silverton Values:
- Character – Always do the right thing and treat everyone with dignity and respect.
- Care – Demonstrate compassion, kindness, and charity towards yourself, team members, guests, and the community.
- Excellence- Challenge acceptable and be exceptional.
- Collaboration – Achieve ultimate results with the inclusion of diverse ideas, thoughts, and talents.
- Courage – Champion today for a better tomorrow.
Skills, Education & Other Requirements
- High School graduate or equivalent vocational training certificate.
- Fluency in English both verbal and non-verbal.
- 1-2 years GSR Front Desk Agent experience.
- Compute basic arithmetic.
Required Work Cards
- Identification that establishes identity
- Identification that establishes the right to work in the United States
- TAM Card
Machinery, Work Equipment, Programs, Software, Hardware Used
- A/S 400 Property Management System – LMS
- Microsoft Excel/Word
- Lotus Notes
- GNAV – Room Res call center control
- Superplaymate
- Hotsos
- Micros
Physical Requirements of Job
Rarely – the activity is performed from 1% - 25% of the duration of the shift. Occasionally – the activity is performed from 26% - 50% of the duration of the shift. Frequently – the activity is performed from 51% - 75% of the duration of the shift.
Continuously - the activity is performed from 76% - 100% of the duration of the shift.
Not Applicable (N/A) – this activity is not performed during the performance of this job.
Hyatt Place complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, or veterans' status.