Duties & Responsibilities
- Prepare claims for Secondary/Tertiary billing. Applicants time will be split following up on submitted claims and preparing claims for submission.
- Submit Secondary /Tertiary claims using My Ability, Claim MD, Email, Fax, and USPS mail.
- Determine claim status
- Effectively and efficiently resolve claims that are not paid in a timely manner & those that are short paid
- Effectively submit appeals
- Review EOBs and correspondence from payers in the course of performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution
- Identify problem accounts, provide possible solutions, escalate as appropriate while identifying trends