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Location: 3333 Vaca Valley Parkway, Suite 300 Vacaville, CA 95688
Pay Range: $17.00 / per hour
Position Status: Full-Time
Classification: Non-Exempt
Job Duties:
- Managing large amounts of inbound and outbound calls in a timely manner
- Identify income-eligible PG&E customers from a proprietary database
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
- Schedule appointments for Energy Specialist based on availability
- Using appointments plus software to schedule appointments
- Understanding and communicating program offerings and requirements
- Obtaining owner permission for work to be completed
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Education and Experience:
- High school graduation or GED
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Schedule:
Full-time - 40 hours per week
Office Hours 8:00am – 4:30pm
Bonus Pay Based on Daily Volume
Benefits:
- Medical
- Dental insurance
- Vision insurance
- Long Term Disability
- Life Insurance
- Pet Insurance
- Employee assistance program
- 403(b) matching
- Mileage reimbursement
- Paid time off
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CHOC is a community development organization that has distinguished itself as an affordable housing provider for over 29 years. For more information on CHOC, please visit www.chochousing.org. The CHOC/Energy Savings Assistance Program is funded through PG&E and Richard Heath and Associates. This program is designed to provide home energy assessments, energy education and conservation installation services to low income qualified households in Yolo, Solano, and Sacramento counties.
This role offers the opportunity to make a significant impact on the lives of our residents and the communities we serve. If you are passionate about affordable housing and have the skills and experience, we are looking for, we encourage you to apply.
Community Housing Opportunities Corporation (CHOC) is committed to hiring local and regional candidates for our respective CHOC Energy, CES Integrated, Community Impact and Sterling Asset Management divisions.
Since 1984, CHOC has provided housing and self-sufficiency to thousands of families, delivering needed services to low-income individuals and families. We seek job candidates who are committed to helping us achieve our mission, vision and common goals of affordable housing, energy efficiency, family services, property management and a high quality of life for our residents and customers. We look forward to meeting you!
