GROCERY SUPERVISOR - SEATTLE

About Us: Uwajimaya, a family-owned business, and a cornerstone of Asian grocery retailing since 1928, is seeking dedicated individuals to join our dynamic team. With a legacy of excellence and a commitment to providing exceptional customer experiences, Uwajimaya has grown to become the premier destination for Asian food culture in the Pacific Northwest.

Who We're Looking For: We are seeking individuals who are passionate about delivering excellent customer service, driven to excel in their roles, and motivated to contribute to our vibrant team. Whether you're a seasoned professional or eager to start your career, we welcome candidates from all backgrounds who share our enthusiasm for food, customer service, and Asian culture.

To thrive at Uwajimaya, you should embody our core competencies:

• Functional/Technical Skills: You possess the necessary functional and technical knowledge to perform your job at a high level.

• Customer Focus: You are dedicated to meeting customer expectations and requirements, using feedback for improvements, and building effective relationships based on trust and respect.

• Action Oriented: You enjoy working hard, are full of energy for challenging tasks, and seize opportunities with minimal planning.

• Peer Relationships: You can find common ground with peers, solve problems collaboratively, and are seen as a cooperative team player who encourages collaboration.

• Self-Development: You are committed to continuous self-improvement, adapt to different situations, and work to develop your strengths while addressing weaknesses.

We offer:

• A flexible, friendly, and diverse work environment

• Competitive starting wages

• Employee discounts on food and gift items

• Paid holidays from day one

• Excellent health benefits

• Retirement plan

• Paid time off

• Long term disability

• Life insurance

• Opportunities for growth and advancement

• Supplemental insurance options available

Position Summary:

The Grocery Supervisor works directly with the Assistant Department Manager (ADM) in maintaining the daily operations of the department in support of achieving department and store goals. The supervisor is directly involved with the training and development of the staff, providing task efficiency and supporting good customer service. They are the first line in addressing employee behavioral issues. They are responsible for directing the staff, including managing meal periods and breaks. The supervisor ensures that all Health Department and company guidelines are adhered too, providing for a safe eating and workplace experience. They work with customer concerns and find resolutions in the moment. They monitor product inventory levels ensuring the department is meeting it's RFB standards. The Supervisor exemplifies excellent customer service and ensures all company policies, guidelines and procedures are adhered to. They report to the Department Manager (DM), ADM and work in partnership with the RCS Team.

Position’s Key Responsibilities:

• Maintain Compliance of Food & Workplace Safety.

• Maintain the Environment and Culture of the Department.

• Provide Training for Staff.

• Provide Direction to Staff for Completion of Daily Tasks & Goals.

• Maintain Proper Ordering Practices.

• Support Department Financials.

• Maintain Vendor, Customer, and RCS Relations.

• Other duties as assigned.

Starting at $22.29/hr., Depending on Experience.

Uwajimaya participates in E-Verify to confirm employment eligibility. Please review the E-Verify Participation Poster and Right to Work Poster before proceeding with your application.

IER Right to Work Poster (English/Spanish) (PDF, 322.73 KB)

E-Verify_Participation_Poster_Eng_Es.pdf

Position Requirements:

• Must be at least 21 years of age.

• Minimum of a High school diploma or equivalent plus 3-4 years of experience in area of specialization.

• Prior supervisory experience preferred.

• Prior retail experience and knowledge of Asian products.

• Excellent customer service.

• Working knowledge of the internet and proficiency in Word, Excel and Outlook.

• Basic math skills.

• Must be able to lift at least 50 lbs.

• Flexible schedule.