Specialist, Healthcare Pilots

About the Organization:

It is an exciting time at the Capital Area Food Bank (CAFB) as we continue to undertake our mission. We know that creating long-term solutions to food security requires more than meals. It requires education, training, and collaboration. We are seeking people with strong ideas and a passion to come together to address the complex interrelated issues of food security, poverty, and equity. We are expanding in multiple ways: providing food for today and addressing the root causes of hunger by partnering with organizations that provide critical services like job training programs, health care and education. Food has the power to transform lives and move everyone forward. Find out how on our website at capitalareafoodbank.org. Let us discuss how food is at the center of everyone's healthy life!

Description:.

This position seeks an energized individual who would like to make a difference in people's lives through interventions that address the root causes of poverty. This position will involve working closely with the Healthcare Partnerships Manager and the Sr. Director of Health and Nutrition to help plan, implement, maintain and evaluate current and new pilot initiatives which pair nutritious food with the critical services of healthcare. The Healthcare Pilots Specialist will move forward multiple initiatives while maintaining attention to detail. This position works across multiple departments and engages directly with external stakeholders.  This role includes taking leadership on special projects including but not limited to piloting an internal medically tailored box packing and shipping project, bolstering the nutrition education resources and tools to ensure they are honed to the specific patient populations, research on healthcare reimbursement and the tracking of grant spending. This is a time of growth and innovation for the healthcare pilots’ team and we are looking for someone who is eager to join this exciting work.
 

Essential Functions:

Project Management – 15 %

• Work in collaboration with the Healthcare Partnerships Manager, the Nutrition Education team and pilot partners to develop food menus for healthcare pilots 

• Research and develop documentation to track key metrics across healthcare interventions, use to compare and contrast with CAFB healthcare interventions 

• Use national best practices in Food is Medicine interventions (FIM)to inform IRB Protocols
• Coordinate across departments on FIM policy/1115 waiver advocacy and reimbursement model

Project Coordination – 65%

• Coordinate the completion and development of new workflow templates including programmatic outlines and milestone-tracking documents 

• Coordinate with ERP, Operations and Volunteer teams to ensure pilot foods are accurately received, stored and eventually packed based on the healthcare pilots food menus  

• Oversee purchasing of materials and supplies for healthcare pilots  

• Create and maintain electronic files and organization systems 

• Track grant spending across pilots
• Research best practices in FIM
• Create quarterly reports for healthcare pilots

Communication & Customer Service – 15%

• Develop professional communication materials and presentations for a variety of stakeholders 
• Work with Marketing and Communications Team to develop nutrition education material toolkits that are branded and professionally produced

• Develop and oversee patient/client end-user feedback across all pilots  

• Develop a collaborative working relationships with internal staff and external colleagues 

• Cultivate, develop and maintain positive relationships with a diverse range of colleagues including but not limited to: hospital administrators, doctors and clinical staff, CAFB Operations team, food vendors, volunteers and program participants 

• Takes initiative to ensure stakeholders are well informed and challenges and misunderstandings are addressed 

Miscellaneous – 5%

• Performs other related duties as assigned. 

Requirements:

• At least 2+ years’ experience working in an office environment and providing administrative support 

• Bachelor’s degree required 
• Proficient in Microsoft Office (particularly Outlook, Word, Excel, PowerPoint)  

• Experience in meeting facilitation Excellent time management and organizational skills, ability to prioritize  
• Detail-oriented with the ability to prioritize 

Preferred Qualifications:

• Registered dietician or dietetic background
• Experience in the healthcare sector
• Basic understanding of evaluation and statistics
• Experience evaluating public health interventions
• Basic understanding of how policy impacts FIM
• Spanish fluency

• Experience using databases      

• Experience with or ability to learn and navigate a variety of web-based platforms, experience with NetSuite, Partner Link, Survey Monkey a plus 

• Highly adaptable to changes and new opportunities 
• Understanding or experience working in a food insecure community

Other Skills, Abilities:

• Excellent written and verbal communication skills
• Ability to work professionally with diverse populations

Physical Demands/Working Conditions

• Ability to lift 30 lbs. 

• Sitting/Keyboarding for up to 70% of the day 
• Ability to travel throughout the DMV 
• As required by the duties and responsibilities of the position. 

Reporting:

• This role will report to the Manager of Healthcare Partnerships

Compensation:

• 53,700 t0 57,700  / annually

Schedule:

• Hybrid schedule available with a minimum of 3 days in the office.  

• Regular work hours are Monday through Friday from 8:30am to 5:00pm; with weekends or extended hours for special events

NOTE: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. 

We Offer: At Capital Area Food Bank, we understand that great people make a great organization. We value our people and offer employees a broad range of benefits including competitive compensation and benefits, free onsite parking, complimentary shuttle to metro, professional development, growth, and volunteer opportunities, fun work in a diverse environment 

Application Process:

• Interested applicants must submit a cover letter and resume. Applications will be reviewed on a rolling basis.

EOE Statement:
Capital Area Food Bank welcomes and supports a diverse and inclusive work environment. We are committed to equal employment opportunities (EEO) for all applicants seeking employment and for all our employees. CAFB makes employment decisions based on organizational needs, job requirements and individual qualifications without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, personal appearance, military status, gender identity or expression, genetic information, political affiliation, educational status, unemployment status, place of residence or business, source of income, reproductive health decision making or any other characteristic protected by law. Additionally, harassment or discrimination based on these characteristics will not be tolerated at CAFB. To perform the essential functions of this position, reasonable accommodations are available to qualified individuals with disabilities.