Patient Access Representatives serve as the first point of contact for CHC patients, ensuring high patient satisfaction and experience in coordinating flow of services.
Responsibilities include:
Welcoming patients and caregivers, verifying accurate patient demographic and insurance eligibility information.
Collecting co-pays, reconciling payments and assisting with new patient enrollment and education to Health Center services.
Supporting clinical teams as needed with scheduling, patient communication and documentation.
Qualifications:
Ideal candidate will have 2 years+ working in an outpatient setting and be familiar with the insurance verification process.
Strong communication skills, attention to detail as well as demonstrated computer literacy required.
Bi-lingual skills a plus!
The CHC offers established career ladders for continued learning, growth and advancement within our organization!