Alternate Title(s): Psychiatric Rehabilitation Program Direct Support Worker
COMPANY: Community Wellness Psychiatric Rehabilitation Program
DIVISION: Operations
DEPARTMENT: Psychiatric Rehabilitation Program (PRP)
UNIT: Direct Support Services
ACCOUNTABLE TO: Registered Peer Supervisor (for Peer Recovery related duties if credentialed and assigned), PRP BHH Department Director / Rehabilitation Specialist (for Direct Support Professional duties)
CLASSIFICATION: Fee for service. Independent contractor 1099.
WORK SCHEDULE: Flexible based on provider's availability.
COMPENSATION RANGE : Compensation ranges between $15.00 - $30.00 per session; and is commensurate upon experience, service setting, expertise, company budget, and verified credentials.
ANTICIPATED TRAVEL: 80% of the time. There is no additional compensation for travel.
SUMMARY OF POSITION RESPONSIBILITIES: The worker will help to manage clients' treatment schedules for outpatient mental health clinic and primary care services, operate nurse practitioner originating site equipment for telehealth based psychiatric, and help clients participate in quality assurance sessions. Structured direct support service encounters are to take place during the month as needed and documentation submitted upon completion. Worker may need to be available to assist client's in the event of a crisis. Worker's shall ensure client's receive all prescribed medications while monitoring the client's ability to self-administer / secure those medications frequently throughout the month providing assistance where necessary. Clients cope with co-occuring mental health and substance abuse disorders or have a history or substance abuse; for these clients, worker will be asked to collect urine samples from client on a regular basis and process those samples with the program's preferred processor.
The Company is a community mental health and addictions treatment service provider that tailors specialized therapeutic treatment services to emotionally and behaviorally challenged youth, adults, and families. Our Psychiatric Rehabilitation Program provides community-based services that improve the quality of life for individuals with mental health challenges and social impairments. Our strengths-based rehabilitation services are designed to produce healing and restoration in communities. A direct support worker is expected to facilitate psychiatric rehabilitation, behavioral support services, and crisis intervention for assigned clients, according to Individualized Rehabilitation Plan, by:
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teaching and instruction
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encouragement of positive change
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skill demonstrations and practice
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promote individual wellness, self-management, and recovery
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assist in the restoration and/or improvement of self-care social skill
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assist with access to entitlements
SCHEDULED DUTIES AND RESPONSIBILITIES:
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Provide direct support worker services and if credentialed, certified peer recovery services to assigned clients as scheduled by the Company (supervisor). Caseload shall not exceed 45 clients. Must document each encounter in ICANotes on the same day of the encounter by the close of business. Worker may set schedule to meet each client independently.
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Render services to clients as scheduled at least 7 days in advanced. Typically adult clients who reside in their own community residences receive 6 services per month and minors receive 3 services a month.
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Attend staff meetings once per week or as scheduled
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Responsible for carrying out services and supports that meet the clients medically necessary mental health needs reflected in the client's individual treatment & rehabilitation plan (ITRP) promoting independence, freedom of choice and overall wellness
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If requested by supervisor, collect urine samples from each client as medically necessary
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Collaborate with the client's therapist, nurse case manager, mental health case manager, psychiatrist and other persons involved in the client's care to ensure the client complies with treatment schedules on a monthly basis (in some cases weekly)
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In collaboration with the client’s entitlement case manager, assist the client with monitoring and obtaining access to all entitlement benefits for which the client may be eligible and monitor benefit status on a monthly basis helping the client to apply when necessary
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Be available to clients in the event of a mental health crisis while on duty
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If the client resides in a community based group living arrangement, assist the client with needs as it pertains to said arrangement in addition to other psych rehab needs
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Carry out any other work related functions requested by the supervisor
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Ensure clients have an adequate supply of medications and monitor medications on a regular basis for each client
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Document incidents, hospital admissions in contact note and incident report
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Participate in team meetings as scheduled
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you may need to transport clients in company vehicle, if so follow company policies and procedures relating to the matter
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You will collaborate regarding your schedule with the Rehabilitation Specialist and ensure you complete the following additional duties:(a) manage the tele-medicine system when clients in your caseload are scheduled to receive treatment via tele-medicine with OMHC providers; (b) collect urine/saliva samples from clients for medication and substance abuse monitoring as needed; (e) assist registered nurse case manager; (f) collaborate with client's therapist and all persons involved in the client's treatment at least monthly
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Are responsible for implementing the rehabilitation activities outlined in the adult or minor's ITRP.
UNSCHEDULED DUTIES AND RESPONSIBILITIES:
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Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.
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Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery.
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Assist the supervisor with any work-related tasks as requested.
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Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.
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Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.
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Support the maintenance of a safe environment by participating in training and drills as requested.
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Advise the supervisor on the development and implementation of protocols to better enhance the efficiency of day to day operations effecting change when approvals are made.
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Troubleshoot and abate any issues that could adversely affect the day-to-day operations.
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Report to the Supervisor daily and as requested. Report deviation of operational standards to CEO daily.
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Collaborate with department leaders, external landlords, vendors, utilities providers, housing related external entities and supervisees regularly as needed.
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Have knowledge of Policies and Procedures of the company
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Maintain a working knowledge of COMAR as it pertains to assisted living and other residential regulations within the scope of services rendered by the company.
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Report to the ALM, CEO, COO, manager via email when starting and ending service period if not using Company’s time keeping system.
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Check emails and company group texts at least every 30 minutes while on duty; respond accordingly.
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Assist the ALM, CEO, COO and/or contract manager with other services as requested / directed.
PHYSICAL DEMANDS: Regularly walk, stand or stoop; occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 pounds; and regularly drive a motor vehicle.
WORKING CONDITIONS: Some work is performed in an office.
DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made.