Unit Supervisor

HeartShare St. Vincent’s Services (HSVS) Enhanced Family Foster Care (EFFC) program seeks a Unit Supervisor for its Brooklyn office to build and lead a strong team that provides and coordinates excellent quality care, and healing to children, and ensures that every one of the children on the caseload is living a nurturing, safe, and permanent family as quickly as possible. 

Job Responsibilities:

• Provides coaching and support to staff to reinforce quality case practice with the future use of an evidence-based model. 
• Provides formal and informal supportive, programmatic and clinical supervision to each team member; holds formal individual supervision weekly and team meetings on a monthly basis. 
• Responsible for completing and submitting staff evaluations; resolve and address staff issues; participate in hiring, disciplinary actions. 
• Holds staff accountable for strong performance. 
• Ensures appropriate record-keeping including supervisory records 
• Responds to case emergencies (after hours when necessary). 
• Must have excellent customer service skills. 
• Must be able to collaborate across programs. 
• Ensure the safety and well-being of children. 
• When necessary, conduct home visits, school visits, and attend court hearings. 
• Must uphold the agency Mission and Values at all times. 
• Participate in on-call rotation for after-hours emergencies to ensure 24/7 emergency coverage for families. 
• Review all Progress Notes, Court Reports, correspondence and other documentation, ensuring quality and timely submission. 
• Responsible for ensuring the timely and accurate submission of all forms and documents required by ACS and NYF. Ensures adherence to all city and state mandates, including documentation of necessary contacts by caseworkers.

Qualifications:

• Master's degree in social work (MSW/LMSW) or related field. 
• Ability to work with diverse population of clients and team members.
• Ability to teach, train, and coach team members.
• Ability to work flexible hours - some evenings to support staff needs. 
• Must be highly organized with ability to meet program deliverables and deadlines. 
• Must have excellent verbal and written communication skills.
• Familiarity with Administration for Children Services (ACS), Office of Children Family Services (OCFS), Department of Youth & Community Development (DYCD), and other relevant municipal and state agencies 
• Ability to use MS Office and CONNECTION.
• Ability to travel within the 5 boroughs of NYC, Long Island, and Westchester.
• Bilingual (Spanish/English) preferred.  
• Physical Requirement: 
• The employee frequently is required to stand, walk, sit, and reach with hands and arms. 

Benefits:

At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:

• Paid time off (holidays, vacation in accordance with school calendar, sick and personal)
• Professional development opportunities
• Team environment
• Medical and dental benefits
• Employer-paid life insurance
• Optional insurance (life, disability, etc.)
• 403(B) retirement plans
• Flexible spending account (dependent care, medical, parking, and transit)
• Employee assistance program

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.

About HeartShare

For over 100 years, HeartShare has dedicated itself to improving the lives of people needing special services and support. The HeartShare team, now 2,100 employees and growing, helps individuals develop to their fullest potential and lead meaningful and enriched lives.

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