Case Planner

For over 100 years, HeartShare has dedicated itself to improving the lives of people needing special services and support. The HeartShare team, now 2,100 employees and growing, helps individuals develop to their fullest potential and lead meaningful and enriched lives.  

HeartShare St. Vincent's Services, Enhanced Family Foster Care Program, is seeking a case planner, in our Brooklyn location.  Under the direction of the Unit Supervisor, the Case Planner is responsible to provide constructive services to children in foster care that improve their functioning. Connect parents to services that address family challenges and assist them with reuniting with their child.

The key responsibilities and essential duties of the Patient Advocate include the following:

• Creates, in partnership with child, biological family and foster family, service plans which address safety, behavioral, educational, psychological and permanency needs.
• Monitors safety, well-being and progress against other critical outcomes by facilitating regular casework contacts and by documenting the same in progress notes and other case documentation.
• Schedules and supervises mandated visits between child and natural family; conducts ongoing required interviews in person with child, natural family and foster family; independently makes all related field visits, to homes, schools, courts, prisons, hospitals and other sites as case may require.
• Attends weekly, at minimum, supervision with the supervisor to present and discuss case situations and provide update on status of current work; carries out supervisor directions regarding planning and service follow up.
• Attends all Family Court hearings on assigned cases; provides testimony regarding case status and Agency position; follows up on court directives.
• Participates actively in Family Team Conferences and other meetings to advance permanency for children and families.
• Works closely with Integrated Services (Medical, Mental Health and Case Management) to ensure that the medical and mental health needs of children and the biological family, are being monitored appropriately, necessary medical training is being received and provided to foster parents and birth parents, services are being provided according to treatment needs and external collaborations are occurring as needed to ensure safety, permanency and wellbeing.
• Utilizes individual and unit data collected by the city, state, federal and agency data and accountability departments, to measure/monitor performance and ensure that all outcomes are being met.

• Bachelor’s degree or equivalent required.
• Preferred: Familiarity with the Child Welfare System.
• Strong communication skills, including excellent written, oral, organizational, and interpersonal abilities, with a collaborative team-oriented approach.
• Proficiency in Microsoft Office Suite, including Outlook and Excel.
• Technical skills: Competency in computer usage, including knowledge of the Connections system.
• Flexibility in work hours, with availability for some evening shifts to accommodate client needs.
• Ability to travel throughout New York City using public transportation or an agency vehicle when available.
• Bilingual proficiency in English and Spanish is preferred.

Benefits: 

At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect: 

• Rewarding Work in a team environment.
• Paid vacation, sick, personal days, and holidays.
• 403(B) retirement plans with employer contribution.
• Health, dental, vision and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care, Medical, Parking, and Transit).
• Employee Appreciation Programs and Events.
• Tuition Assistance Program.
• Professional Development opportunities.
• Gympass Discount
• Verizon Wireless Discount.
• BJs Membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.