Child Advocate Supervisor

 The Child Advocates Supervisor will be part of a Leadership Team, providing administrative direction and professional and medical standards/advocacy to the Specialized Family Foster Care (SFFC).  The Supervisor will implement and assure quality and timely service delivery to families and children consistent with the Administrative of Children’s Services philosophy.  They will be responsible to review medically fragile referrals and placement capacity, oversee a team of up three staff, and conduct trainings/guidance for foster parents caring for Medically Fragile clients.   The Supervisor will work jointly with the HSVS’s team of case planners, behavior specialist, mental health professionals, education specialists, physicians, nurse practitioners, and other staff.

Supervisor will provide oversight to the Medical Administrative Associate, three fulltime/1-per-diem Child Advocate Nurses-LPN/RN to ensure program functioning.

Collaborate with the VP of Home Finding as it relates to Medically Fragile bed development from the building of referral resources, to screening intakes, to the matching process, to placement.

Ensure compliance with the process for new intakes upon placement with HSVS, including:

• Provide weekly and once monthly group supervision, development and evaluation of Child Advocates.
•  Discuss trends in caseload and care management practices/issues. Establish time frames and set deadlines for to meet regulatory standards.
• Coordinate closely with HSVS’s 29-I clinic, Case Planning, and Children’s Health Homes teams, as applicable, in the provision of above services and to establish treatment goals.
• Coordinates and participates in audit preparations and execution.
• Review medical treatment summaries to determine whether further treatment is recommended, including referrals and medications.
• Provides training for foster children and staff on medical condition, health education, medication administration, safety precautions including response to side effects, universal precautions, age anticipatory guidance, and any other training based on the care plan.
• Approve and monitor vacations, absences, work schedules and attendance records for program staff
• Support in the completion of adolescent assessments, sexual/reproductive health, gender identity, sexual orientation, and family planning consultation.
• Provides orientation, training, supervision and support to assigned Child Advocates ensuring that assigned staff meet departmental documentation and service provision requirements.
• Attend/participate in trainings, case conferences, staff hiring, engage in ongoing review of departmental policies, procedures and practices to make recommendations for quality improvement.
• Work Collaboratively with external and internal key stakeholders to improve outcomes.
• Carry a small caseload when necessary to support coverage needs.   

• Two or more years supervisory experience in care/case management working with families and children.
• Three or more years case management experience in a healthcare environment and/or in the child welfare system.

Knowledge of:

• The child welfare system and the unique complex needs of the foster care population
• Foster care healthcare requirements
• Ability to generate, interpret and analyze data from multiple sources.
• Excellent organizational and time management skills with the ability to manage multiple tasks, and requests simultaneously.
• Establish and maintain respectful professional boundaries with individuals and families
• Good understanding of medical procedures and medical terminology
• Experience documenting in Electronic Health Records (EHR), NextGen EHR experience a plus
• Excellent written, oral and interpersonal communication skills, and be a collaborative team player
• Up to 50% travel required including when necessary to assess youth in the Children’s Center and
• conduct visits to client’s homes
• HSVS requires all new hires to provide proof of vaccination prior to their start date. Employees who require an accommodation for medical or religious reasons should notify Human Resources.

Benefits 

At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect: 

• Paid time off (holidays, vacation in accordance with school calendar, sick and personal) 
• Professional development opportunities 
• Team environment 
• Medical and dental benefits 
• Employer-paid life insurance 
• Optional insurance (life, disability, etc.) 
• 403(B) retirement plans 
• Flexible spending account (dependent care, medical, parking, and transit) 
• Employee assistance program

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org. 

About HeartShare 

For over 100 years, HeartShare has dedicated itself to improving the lives of people needing special services and support. The HeartShare team, now 2,100 employees and growing, helps individuals develop to their fullest potential and lead meaningful and enriched lives. 

HeartShare St. Vincent’s Services - Special Medical Family Foster Care Program is dedicated to providing services of children ages 0-21 years old with a supportive, nurturing environment through foster care placement. The program is rooted in ensuring that service delivery is trauma informed, culturally appropriate, and tailored to the needs of each child while maintaining all program requirements of Administration of Children’s Services/Office of Children & Family Services.