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System Review Specialist

Job Details

HeartShare Human Svs, 330 Jay St 29th FL, Brooklyn, NY,11201 - BROOKLYN, NY
Full-Time
Bachelors Degree or Equivalent
$50,000.00 - $60,000.00 Salary
None
Day

Description

Position Summary

Are you a highly organized self-starter with a passion for managing and optimizing systems? Join our dynamic team as a System Review Specialist and play a pivotal role in shaping processes across Brooklyn, Queens, and Staten Island.

In this role, you'll harness your expertise with tools like Microsoft Office Suite (including SharePoint, Power BI, and Excel), PayCom, Precision Care, and other data management systems to develop, review, and maintain efficient systems. Your analytical skills will shine as you create insightful reports, charts, and grids to evaluate program and personnel performance, driving actionable results.

As a key player, you'll juggle multiple projects and collaborate on committees while ensuring core tasks are completed with excellence. This is your chance to make a meaningful impact by streamlining operations and supporting organizational success.

If you thrive in a fast-paced environment and love turning data into impactful strategies, click APPLY today!


Primary Responsibilities and Essential Functions of Position

  • Review fire drill systems. 
  • Receive annual fire drill schedules from assigned programs.      
  • Develop a fire drill tracking schedule to know when drills occur.
  • Within 48 hours of a drill, acquire and review drill forms, ensuring their accuracy. If problems are noted on the drill form work on correction with the house Asst. Coordinator.
  • File and upload drills to SharePoint.
  • Quarterly audit program fire drill logs, ensure that drills are filed, COFs are on hand upload to SharePoint    
  • Conduct unannounced drills as assigned by the SVP of Operational Excellence.               

Observation system   

  • Annually develop observation schedules for assigned programs in accordance with the agency's standards. Review and update on an ongoing basis to compensate for staff changes.
  • Disseminate assignment schedule in clinical meeting to team members, Coordinators, DOPs, VPs and other executive staff  
  • Upload observation schedules for assigned programs to SharePoint.
  • Manage observation documents as they occur. Collect observation forms, review the content of the observations, report findings to Coordinators, DOPs, VPs and other executive staff.
  • Follow up on any items and trends identified Coordinators, DOPs, VPs and other executive staff.
  • Upload observation forms to SharePoint for review by Coordinators, DOPs, VPs and other executive staff.

Personal Allowance System  

  • Conduct online reviews for assigned programs, ensuring that program management upload receipts, ledgers, bank statements etc. to SharePoint as prescribed.
  • Monthly produce and disseminate a report for Coordinators, DOPs, VPs, and other executive staff for programs that have in house balances greater than $200.00, and more than $1500.00 in the bank account.
  • Reconciliation of individual's Personal Allowance accounts for assigned programs. Review 100% of the individuals' ledgers every 6 months. Review ledgers, receipts, bank statements, count cash, sign off on ledgers.  

Billing Review System  

  • Ensure billing compliance. On assigned workday review Pcare to ensure that staff are documenting services as prescribed.
  • Ensure that shift documentation is completed within 24hour of the shift, if discrepancies (error codes) are found, work with the staff (Managers, Coordinators, DOPs, VPs etc.) to make the needed corrections.
  • Run monthly reports to ensure that billing from the previous month is coded correctly, T, R etc. ensure congruency with other agency reports and provide feedback to Coordinators, DOPs, VPs and other executive staff. 
  • Monthly input data in a dashboard program to determine compliance with various systems. Report those findings to Managers, Coordinators, DOPs, VPs, and other agency executives.

 

#INDHP

Qualifications

Qualifications

  • Bachelor’s degree in human services required or a related field preferred 
  • Minimum of 3 years of progressive experience systems management 
  • Strong communication and problem-solving skills  
  • Adept at utilizing online programs and systems to drive efficiency and progress 

 

Benefits 
What we offer once YOU join our growing family:
At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect: 

  • Paid time off (holidays, vacation in accordance with school calendar, sick and personal) 
  • Professional development opportunities 
  • Team environment 
  • Medical and dental benefits 
  • Employer-paid life insurance 
  • Optional insurance (life, disability, etc.) 
  • 403(B) retirement plans 
  • Flexible spending account (dependent care, medical, parking, and transit) 
  • Employee assistance program 

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org. 

 

About HeartShare
Who WE ARE:
For over one hundred years, HeartShare has dedicated itself to improving the lives of people needing special services and support. The HeartShare team, now 2,100 employees and growing, helps individuals develop to their fullest potential and lead meaningful and enriched lives.
To  learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook

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