Billing Clerk

Position Summary

We are seeking a detail-oriented and organized individual to join our team as a Billing Clerk. In this role, you will be responsible for managing billing processes for various programs. Additionally, you will play a vital role in ensuring the accuracy and efficiency of our accounts receivable operations.

Job Responsibilities

Primary Responsibilities and Essential Functions of Position:

• Download cash receipts
• Download SSPS Deposits 
• Submit billing regarding CCS21+ 
• Review and submit billing weekly to the Billing Department, ensuring compliance with relevant regulations and guidelines. 
• Conduct research on denied or pending claims, ability to take necessary actions to resolve discrepancies and ensure claims are processed correctly. 
• Reconcile all remittance reports weekly, identifying and addressing any discrepancies or issues promptly. 
• Complete and submit paper billing when required, following established procedures and guidelines. 
• Review and verify batches of checks run by the Accounts Payable department, ensuring accuracy and proper documentation. 
• Act as a point of contact for programs regarding any issues or questions related to billing reports, providing timely and accurate assistance as needed. 
• Follow-up with Case planners/ supervisors for outstanding movements/documentation. 
• Assist in banking preparation for Agency Daily operations, ensuring proper handling of financial transactions and documentation. 
• Ability to prioritize tasks, meet deadlines, and work effectively in a fast-paced environment. 
• Ability to troubleshoot and resolve issues related to billing software systems efficiently.

Qualifications

• High school diploma, GED required. Bachelors degree from a four year college or equivalent preferred.
• Certification or training in ACS billing systems processes is a plus.
• Excellent attention to detail and accuracy, with the ability to identify and resolve discrepancies effectively.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members and external stakeholders.
• Excellent problem-solving skills with the ability to identify opportunities for process improvement and optimization in billing operations.
• Experience in training and providing support to team members on billing system usage and processes.
• Experience with billing systems such as Asara is highly desirable.
• Familiarity with billing regulations and requirements, including documentation and submission procedures.
• Proactive attitude towards staying updated on changes and updates in billing software.
• Proficiency in MS Excel, SharePoint, and other relevant software applications.
• Proven experience in billing, accounts receivable, or related financial roles.
• Strong analytical skills with the ability to interpret data and generate reports from billing systems.
• Strong understanding of billing processes and procedures, including knowledge of insurance billing regulations.

Benefits 
What we offer once YOU join our growing family:
At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect: 

• Paid time off (holidays, vacation in accordance with school calendar, sick and personal) 
• Professional development opportunities 
• Team environment 
• Medical and dental benefits 
• Employer-paid life insurance 
• Optional insurance (life, disability, etc.) 
• 403(B) retirement plans 
• Flexible spending account (dependent care, medical, parking, and transit) 
• Employee assistance program 

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org. 

About HeartShare
Who WE ARE:
For over one hundred years, HeartShare has dedicated itself to improving the lives of people needing special services and support. The HeartShare team, now 2,100 employees and growing, helps individuals develop to their fullest potential and lead meaningful and enriched lives.

To  learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook