Housing & Aftercare Coordinator

The Housing & Aftercare Coordinator for HeartShare St. Vincent’s Residential Healing Home Program is responsible for working closely with the case planning team to assist all clients to obtain and maintain housing services to transition out of foster care. To establish and maintain effective communication with the case planning team to assure accurate and appropriate permanency planning. Develops, establishes, and maintains professional working relationships with ACS, NYCHA, CUCS, HRA, Supportive Housing providers and other housing and employment programs. Create and maintain a database of employment and housing programs available to our clients and provide direct housing assistance to clients. The Healing Home Housing & Aftercare Coordinator is expected to be sensitive to the needs of our clients and must at all times treat the clients with respect and professional care. The Housing & Aftercare Coordinator is also responsible for maintaining detailed descriptive case notes on every client, complete and submit required reports on a timely basis, and perform other program tasks as assigned by the Director of Permanency and Family Engagement.

Responsibilities:

• Complete housing applications for all eligible youth in the Healing Home Program.  
• Develop and use a data base to track application due dates, expiration dates, renewal of psychiatric and psychosocial evaluations and other related appointment dates.
• Escort youth to all housing interviews and other related appointments
• Interface and build partnerships with external housing programs such as NYCHA, Supportive Housing and other alternative housing programs.
• Enter contacts and diligent efforts relating to employment and housing in connections as a collateral contact
• Coordinate and execute housing plans with case planners and supervisors
• Develops individual case service plans, using Healing Homes and HSVS guidelines, governmental objectives to determine service needs, finds appropriate resources, schedules appointments for and escorts clients to resources as needed; enrolls clients in appropriate vocational programs, and monitors service delivery and progress.
• Prepares and present housing service plans and updates to agency management, case planning team, clinicians and others as requested.
• Participates in meetings, including interdisciplinary team, Family Team Conference, monthly childcare/social services, and others as requested; occasionally prepares summaries of meetings to be documented in Connections related to housing and aftercare.
• Collaborate with HSVS’ PYA & Employment Departments to advance the employment strategic goals of our clients.
• Attends appropriate training to remain knowledgeable of governmental housing services.
• Facilitate a monthly open forum support group for older youth aging out of care to enhance independent living skill, financial literacy, obtaining and maintaining housing, independence and other topics related to maintaining stability after life in care. 
• Work closely with case planning team to ensure all housing packets are submitted in a timely manner and kept updated in the housing database system.
• Collaborate with guest speakers and influential individuals to create forums for older youth to meet with and obtain knowledge in preparation for the future. 
• Develop a transition timeline report for clients.
• Connect Clients to community resources prior to discharge.
• Provide 3 months aftercare support to clients who were discharge at 21 or older which includes bi/weekly call and in person meetings if necessary. (Clients may receive six months of aftercare support if deemed necessary this decision is made on a case-by-case basis)

Qualifications:

• Must have a Bachelors Degree in human services or related field.
• Must have a valid NYS driver’s license.
• Must have excellent communication and writing skills
• Must combine excellent interpersonal skills with strong leadership abilities.
• Ability to interact effectively with multi-disciplinary staff and community partners
• Must have the ability to maintain a flexible schedule when emergency duties or deadlines require it.
• An understanding of and the ability to communicate the Agency’s mission
• Trauma informed and maintain a trauma informed environment
•  Represent the agency in a positive and professional manner externally.
• A strong work ethic and high energy level
• Goal and outcome oriented with an intense drive to succeed
• Highly organized and able to prioritize multiple tasks when things get busy
• Able to work well under pressure in highly demanding and intense situations, comfortable working in crisis situations.
• Demonstrates maturity and able to communicate clearly and effectively with clinical professionals, challenging clients who are often in compromised states of mental health, and internal staff
•  Personable and able to empathize with others
• Able to maintain professional boundaries
• Must comply with all agency policies and procedures.

Benefits:

• Rewarding Work in a team environment;
• Paid vacation, sick, personal days, and holidays;
• 403(B) retirement plan with employer contribution;
• Health, dental, vision, and life insurance;
• Employee Assistance Program (EAP);
• Flexible spending account (Dependent Care, Medical, Parking, and Transit);
• Employee Appreciation Programs and Events;
• Tuition Assistance Program;
• Professional Development opportunities;
• Gympass Discount
• Verizon Wireless Discount;
• BJs Membership discount;
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more.
• Employee Referral Program

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.