Technical Solution Specialist - Communication

OVR-Ohio Valley 2-Way Radio serves customers in various businesses and industries, including Public Safety, Construction, Manufacturing, Education, Medical, etc. With the ever-expanding Motorola product line, the possibilities are endless and Ohio Valley 2-Way Radio is here to assist our customers in continuing to meet their communications needs.

The Technical Solution Specialist will work with customers and their requirements to develop supportable solutions from a technical perspective.  The applicant will coordinate with other functional areas, subcontractors, partners, and customers in finalizing requirements and addressing technical issues.

• Ability to analyze RF communications requirements.
• Collaborate with various departments such as the Systems Support Center, Dispatch Operations, Product Groups, System Engineering, System Integration, Network Services, and third-party contractors. 
• Install, remove, program, and troubleshoot Motorola radio equipment, mobile computer equipment, mounts, cameras, and automatic vehicle location (AVL) equipment.
• Assist with site cabling, such as Cat5, Cat6, Fiber, etc.
• The supported systems encompass a wide range of technologies.
• Development, design, evaluation, and modification of systems and architecture to meet customer requirements.
• Participation in proposal reviews and contract negotiations
• Provide coordination with the design and planning of the customer solutions using advanced technologies and provide technical support throughout the pre-sales phase of the project.
• This position supports communications, including LAN, WAN, and telecommunications hardware and software.
• Establishes and documents standards for network architecture and ensures total network integration.

Qualifications

• Provide excellent interpersonal, negotiation, presentation, and communications skills, both orally and written.
• Travel is required for customer meetings, system staging, system implementation, and training. 
• Excellent written and verbal communications skills are necessary.
• Ability to work independently as well as with a team.
• Ability to multi-task and focus on multiple projects at a time.
• Ability to start projects and work through fruition.
• Ability to attend and successfully complete ongoing training requirements.
• Experience with IP schemes, routers, firewalls, VPNs, switches is a plus
• Microwave communications experience a plus.
• College degree with IT technology and/or engineering focus a plus.

Benefits

• Benefits are available on the first day of employment.
• Company-sponsored life and short-term disability insurance.
• Comprehensive health, dental, and vision insurance.
• Health Savings Account when paired with a high deductible medical plan.
• 401k retirement savings plan with an employer match of up to 4%.
• 100% employee-owned company through an Employee Stock Ownership Plan (ESOP) after meeting eligibility requirements.
• Paid time off, including Vacation, Personal or Discretionary (Sick), and ten (10) paid company holidays.
• Tuition reimbursement for pre-approved courses.
• Climate-controlled work environment.
• Consistent weekday schedules provide exceptional work-life balance.