Project Manager

Summary:

Worldwide Golf is seeking a Project Manager to perform internal and external project management. The project manager will be responsible for planning, overseeing and leading projects from ideation through to completion.

As a part of the technology team, this role involves working closely with business stakeholders and software team members in designing and implementing enterprise applications and services that support our retail, ecommerce, b2b applications, and reporting.

What We Offer:

• This is a full-time, direct hire position offering M/D/V benefits, 401(k) matching, employer HSA contribution, and paid vacation & sick time.

• This person will have great work-life balance and plenty of room for growth stemming from exciting new projects and overall company growth.

• With over 95 stores in 25+ states, and a growing ecommerce family of sites, Worldwide Golf is one of the largest golf companies in the nation. We have been in business over 50 years and we are growing!

• There is no better time to work in the golf industry! (Perks include a strong employee discount on merchandise)

• Every day is different! You will work closely with company leadership on a wide variety of projects.

Primary Responsibilities Include:

• Lead end-to-end project management activities, overseeing the full project lifecycle from initiation to closure, ensuring strict adherence to budgets, timelines, and key milestones.

• Keep the stakeholders, customers, System Integrator partners and team members informed on project status and in-sync with the latest development schedule and priorities – no surprises!

• Facilitate seamless collaboration across multiple technical and non-technical teams, identifying and breaking through blockers to improve process and communication

• Oversee the implementation of new solutions, feature enhancements, bug fixes, and operational reporting, coordinating backlog items and ensuring timely delivery

• Report on project progress to stakeholders and executives, providing both detailed and high-level summaries, and managing project success criteria and metrics

• Evaluate existing methods and drive continuous process improvements

• Develop and execute change management documentation and communication plans for end-users, ensuring a smooth transition during project Go-Live and handoff to the support team. Manage risk escalation as appropriate

• Secure acceptance and approval of deliverables from the project sponsor and stakeholders, ensuring project objectives and performance standards are met

• Coordinate the design process from wireframes to mockups working with internal team members

Required Skills:

• Project Management of large projects e.g., $500k+

• A strong track record of delivering projects across cross functional areas, including Operations, Marketing, Merchandising, IT & Development, Customer Service, Warehouse and Finance

• Proven track record of successfully launching B2B & B2C technology products and services with geographically distributed teams

• Technical proficiency in key relevant areas (applications, APIs, and databases). Broad familiarity with e-commerce systems, cloud-based infrastructure, and emerging technology areas

• Candidate should be able to articulate their understanding about project management methodology and stage gates, core components of a PM role (e.g., risk and issue management, managing scope, schedule, budget)

• Must have excellent communication and interpersonal skills

Required Experience

• MS/BS in Computer Science/Computer Engineering or related technical discipline, or equivalent practical experience

• 3+ years of Project Management experience required (5+ years preferred); retail industry experience is preferred, not required

• 2+ years of full life cycle eCommerce Project Management

• Experience working with business stakeholders at all management levels to gather, document, and translate functional and technical requirements into Project Charters, Business Requirements Documents (BRD), Functional Requirement Specifications (FRS), and user stories

• Strong background in organizing User Acceptance Testing (UAT), developing test plan templates, and coordinating issue resolution during manual and/or automated testing processes

• Proven ability to lead projects using Waterfall methodologies

• Experience in Smartsheet, Jira and confluence applications

Preferred Experience

• Experience working in Agile/Scrum environment, able to help with the introduction and adoption of Agile values, principles, methods, and practices

• Certified ScrumMaster (CSM) and Project Management Professional (PMP) certifications

• Experience with ERP systems (particularly SAP S4/HANA) and Microsoft O365 migration

Who We Are:

Worldwide Golf is a privately owned, specialty golf retail & e-commerce company that has been in business for over 50 years. The Worldwide Golf family includes well-renowned golf retail and e-commerce brands, including:

Roger Dunn Golf Shops | Edwin Watts Golf | The Golf Mart | Golfers' Warehouse | Van's Golf Shops | Uinta Golf | Las Vegas Golf Superstore | Golfdom | Mike's Golf Outlet | Golf and Ski Warehouse | Cool Clubs | Worldwidegolf.com | Budgetgolf.com | Globalgolf.com | Getclubs.com