Overview:
High-volume property management company is seeking a detail-oriented and proactive Assistant Property Manager to support operations in the expanding Dallas–Fort Worth portfolio. The ideal candidate will possess strong problem-solving skills, multitasking abilities, and a collaborative mindset. The key responsibilities include rent collection, enforcing payment deadlines, processing fees, and assisting with move-out procedures. The Assistant Property Manager will act as the primary contact for residents regarding payment issues, communicate late payment notices, support the eviction process when necessary, and work with internal teams to resolve resident concerns, ensuring a positive resident experience. This is a fully onsite role based at our office in Addison, TX, offering the opportunity to be directly involved in day-to-day operations within a fast-paced, team-focused environment. An Active Texas Real Estate license is required in order to be considered.
Summary of Responsibilities:
- Collect rent and other payments from residents in a timely manner, ensuring enforcement of fees and fines if applicable.
- Manage and complete move-out procedures on a monthly basis, ensuring a smooth transition for both residents and the property management team.
- Serve as the primary point of contact for delinquent residents, effectively communicating late payment notices and eviction alerts in a professional manner.
- Address and resolve resident issues and complaints in collaboration with key staff members, ensuring high levels of satisfaction and retention.
- Regularly update and maintain comprehensive reports for the assigned property portfolio, ensuring accurate and up-to-date information.
- Maintains accurate written and digital records and schedules
- Assist with any additional daily tasks related to the management and upkeep of assigned portfolios as required, ensuring the continued success of property operations.
- Perform any other duties and responsibilities as assigned by management.
Essential Qualifications:
- Active TX Real Estate License. As an Open House employee, you will be required to hang your license with our brokerage and will not be permitted to practice Real Estate while employed.
- Proficiency in Spanish (both written and spoken) is highly preferred.
- 1-2 years of property management experience required, with a strong preference for Single-Family Residential portfolio management.
- Comprehensive understanding of Texas real estate law and property management practices, including compliance requirements, leasing regulations, rent collection procedures, and tenant relations.
- Thorough knowledge of and commitment to adhering to Federal Fair Housing laws and regulations, ensuring ethical and legal standards in all interactions.
- Proficient in managing and balancing tenant ledger accounts, ensuring accurate financial tracking and reporting.
- Demonstrated ability to effectively handle and resolve tenant issues, using strong conflict resolution skills to maintain positive relationships and resolve disputes promptly.
- Excellent critical thinking and problem-solving abilities
- Outstanding verbal and written communication skills, capable of interacting clearly and professionally with residents, staff, and stakeholders.
- Strong ability to maintain confidentiality, ensuring sensitive company and resident information is protected at all times.
- Proven ability to work well within a team, effectively collaborating with multiple departments to achieve company goals and enhance property management operations.
- Proficient in Microsoft Office Excel, PowerPoint, and Word
- Property ware knowledge preferred, but not required
- Any other duties as assigned by management.
Physical Requirements:
● Prolonged periods of sitting at a desk and working on a computer.
● Must be able to lift up to 15 pounds at times.
All candidates must be legally authorized to work in the United States. Employment is contingent upon the successful completion of a background check, drug screening, and motor vehicle record search. A final offer of employment from Open House Realty & Investments will only be extended after all required screenings have been completed and cleared.
Open House Texas/Atlanta Realty & Investments is committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
