The Security Officer is responsible for the overall security and safety of visitors, staff, and collections of the Norton Museum of Art and its campus, which includes the garden, Cranesnest Way houses and parking lot.  This includes providing excellent customer service to our visitors, staff, and contractors in a friendly, respectful manner, observing and reporting any irregularities.

Essential Duties and Responsibilities:

• Safeguard the museums artwork in and outside the museum galleries.
• Safeguard the physical plant and assets through the use of effective security patrols.
• Understand all museum procedures and assist contractors, visitors and staff.
• Conduct yourself in a welcoming, pleasant manner when greeting or speaking with Museum visitors.
• Work closely with the Visitor Experience staff when encountering a problem in the Museum galleries or public spaces.
• Officer must be able to follow directions and react quickly during emergency situations.
• Provide timely and accurate information to the security Supervisor on unusual conditions or situations.
• Speak clearly over a two-way radio and be understood by other members of the staff.
• Officer must be able to work effectively and courteously with diverse groups of visitors and staff.
• Routinely completes daily patrol schedule for areas assigned within time frequency provided.
• Perform other duties as assigned by Security Supervisor.
• Conduct oneself in the best interest of the Museum.

Qualifications:

• High School diploma or equivalent.
• State Security License preferred.
• Knowledge of security and safety procedures
• Ability to read, write, and speak fluent English, and follow written and oral instructions.
• Ability to stand or walk a patrol 4 or more hours per shift.
• Ability to work nights, weekends, and holidays as needed.
• Ability to communicate clearly, effectively, and professionally with visitors and staff by radio.
• Demonstrated ability to act courteous and professional with contractors and staff.
• Ability to work outside in the elements.
• Full-Time and Part-Time schedules available.

The Norton Museum of Art is an Equal Opportunity Employer

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.