POSITION PURPOSE
To maintain all buildings and equipment throughout the hotel.
ESSENTIAL FUNCTIONS:
AVERAGE % OF TIME:
30% Complete any and all assigned preventative maintenance procedures. Document all work that has been completed in approved forms.
30% Perform general repairs and services in all maintenance related disciplines, including but not limited to; carpentry, mechanics, plumbing, minor electrical, finish work, etc
20% Prioritize work orders through urgent requests and established hotel area down times in order to minimize inconveniencing guests. Effectively interact with department managers as required.
20% Respond to guest room calls as required.
- Communicate with guests/customers to resolve maintenance issues with little to no supervision.
- Perform preventive maintenance on tools and equipment, including but not limited to cleaning and lubrication on time.
- Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment.
- Maintain maintenance inventory and requisition parts and supplies as needed.
- Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
- Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision.
- Troubleshoot and perform repairs on all types of equipment, all electrical equipment, HVAC systems, Plumbing systems, laundry Equipment and Kitchen equipment.
- Use the Lockout/Tagout system before performing any maintenance work.
- Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing systems.
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
- Adhere to hotel safety standards.
- Perform other duties and handle projects as assigned by Manager.
- Assist other departmental craft workers as required.
- Perform all duties required as Fire Alarm Response Team.
- Participate in OSHA/Safety programs within the hotel through awareness in every day job functions and participate on the Hotel’s Emergency Evacuation Team.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
- Must be able to work well with all members of the Engineering Department and all other members of the Hotel Staff.
- Must promote a cordial and caring attitude toward all other department heads.
- Highly motivated self starter.
- Experience in all phases of mechanical/electrical/plumbing systems. Must have a knowledge in one of the trades (Electrical, HVAC, Carpentry, Finish Work, Mechanical, Plumbing) with a certification from an accredited school or enrolled in a program to obtain a certification and three years of “on the job training” in one of the fields with the ability to display knowledge.
- Must be able to read and interpret Blueprints.
- Ability to communicate with hotel guests.
Physical Demands
- Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10F) and kitchens (+110F), possibly for one hour or more.
- Must be able to stand and exert well-paced mobility for up to 4 hours in length.
- Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis.
- Must be able to bend, stoop, squat and stretch to fulfill cleaning and repair/maintenance tasks.
- Must be able to lift up to 25 lbs. On a regular and continuing basis. Must be able to carry assigned hand tools and pouch at all times during shifts for up to 4 hours at a time.
- Must have the ability to bend, squat, and frequently lift 50 lbs.
- The worker is subject to hazards: includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
- The worker is subject to atmospheric conditions, one or more of the following conditions that affect the respiratory system or the skin: fumes, odors, dusts, mists, gases or poor ventilation.
- The worker is subject to oils; there is air and/or skin exposure to oils and other cutting fluids.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
- Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
- Requires manual dexterity to use and operate all necessary equipment.
- Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.