Deposit Operations Associate II

JOB DESCRIPTION

Deposit Operations Associate II

JOB SUMMARY:

Performs and understands a variety of duties related to the processing and maintenance of the bank’s deposit portfolios with emphasis on electronic services.  This position will assist users, both internal and external, with our products, customers and accounts within the deposit management systems.  This individual will own a subset of the duties outlined below with focus on electronic services function. Many of the bank products are managed and processed through Jack Henry solutions.  Duties performed within the Deposit Operations area may include but are not limited to duties outlined below.  This individual will own and be the subject matter expert for a subset of these duties.

JOB DUTIES:

1. Document Image Indexing
2. Dormant and closed accounts
3. Confirmations
4. Transaction Monitoring (Yellow Hammer)
5. Overdrafts / Unposted / Chargebacks
6. Review and Process Stop Payments / Holds
7. Notice Processing
8. Minor Account Monitoring
9. IOLTA Processing
10. Phone Support
11. Deposit Account and Customer Maintenance
12. Safe Deposit Box Payments/Maintenance
13. Debit Card Processing and Support
14. Internet Banking and Bill Pay Support
15. Zelle and Real Time Payment Support
16. Remote Deposit Support
17. Fraud Management
18. Report Requests
19. Garnishments/levies/Subpoenas
20. Disputes (Debit Card, ACH, and Checks)
21. Wire Processing
22. ACH File Processing
23. Rate Changes
24. Escheat Processing
25. Monthly Board Reports
26. Harland Clarke Billing
27. Christmas Club Annual Processing

Other Expectations:

1. Gain Knowledge of all deposit and treasury products offered by the bank
2. Gain knowledge and adhere to all Federal and State laws and regulations, including the Bank Secrecy Act.
3. Identify efficiencies through processes and procedures
4. Performs any other duties assigned by departmental management.  

JOB SPECIFICATIONS:

Education: High School or equivalent

Skills:  Good computer skills; ability to exercise good judgment in decision making; thorough knowledge of data processing functions and procedures

Experience: Computer data processing, two years banking experience preferably in deposit operations.

Software: Jack Henry applications and product knowledge a plus Microsoft applications including excel and word

ACCURACY AND ACCOUNTABILITY:

Measured by timely and accurate processing of work and smooth operation of Data Processing functions.

SUPERVISED BY:

Deposit Operations and Payments Manager

SUPERVISES:           

None  

Dart Bank is a community bank, serving our community since 1925.  We specialize in providing financial services, but we are passionate about serving the community and building real relationships with people.  Dart Bank provides innovative financial services for both personal and business banking, consumer and mortgage loans, commercial loans and lines of credit, merchant credit card processing, investment services and more. Our array of products and services and our longstanding history within our communities shows we care about what matters most for our customers and we are there for them for the most important times in their lives.  Dart Bank. For What Matters Most.

We offer:

• Medical Benefits
• Dental
• Vision
• 401(K) Employee Stock Ownership Plan
• Paid vacation & sick time
• Flexible scheduling
• Employee Assistance Program
• Dart Bank University

At Dart Bank you can expect to be surrounded by a team that will support you and invest in your growth in a quick-paced work environment where we deliver exceptional customer service.  We are a local business that cares about our employees and our community.

Dart Bank is committed to providing equal opportunity in employment, maintaining a diverse workforce, and prohibiting all forms of unlawful discrimination and harassment. 

All employment decisions, policies, and practices, in terms of the recruitment process and other conditions and privileges of employment, will comply with applicable federal, state, and local anti-discrimination laws.  The Company seeks, employs, promotes, and compensates qualified individuals based on ability, as demonstrated by performance and other legitimate non-discriminatory factors, without regard to race, color, religion, national origin, citizenship, ancestry, sex (including sexual orientation, gender expression, and gender identity), age, physical or mental disability, pregnancy, genetic information, military status, veteran status, or any other protected status under federal, state (in Michigan: marital status, familial status, height, weight, and misdemeanor arrest record), or local law (individually and collectively, “Protected Class”).