Qualifications and Requirements:
Knowledge, Skills, and Abilities:
- Demonstrated ability to work effectively with various constituencies-administrators, faculty, staff and students; ability to maintain confidentiality.
- Experience in business or operations management or equivalent experience
- Excellent time management and problem-solving skills
- Excellent leadership skills and an ability to collaborate well with others
- Concentration on continuous improvement in the clinical, business office and retail areas
- Excellent critical thinking skills and elevated multitasking skills
- Awareness of issues in the field of clinical operations
- Demonstrated commitment to promoting and implementing inclusive and equitable practices within the clinical environment.
- Strong oral and written communication skills. Ability to draft correspondence, informational materials and reports.
- Ability to communicate clearly and persuasively with providers, students and patients and in one-on-one and group venues. Able to make connections with individuals and with small and large groups by being personable and friendly.
- Excellent customer service skills.
- Detail oriented and able to spot errors quickly.
- Ability to be a self-starter and explore, conceptualize and execute new initiatives.
Experience:
- Five (5) years of progressively responsible experience in a higher education or clinic setting.
- Supervisory experience in a higher education environment required.
- Five (5) years’ experience using electronic health records systems.
Education:
This position requires a Professional degree or equivalent in one of the clinical practice areas currently taught at the clinic.
Preferred Qualifications:
Knowledge, Skills, and Abilities:
- Knowledge of EHR reporting systems
- Skill in using Microsoft Teams
Education & Experience:
- Doctorate in Naturopathic Medicine