Mailroom Clerk

Job Purpose:
To perform various administrative tasks and provide excellent customer service within the mailroom. This role involves operating mailing, copying, and fax equipment, handling time-sensitive and confidential materials, and ensuring prompt delivery and accuracy in all tasks.

Key Responsibilities:

1. Mail and Package Handling:
   • Operate mailing, copying, and fax equipment efficiently.
   • Pick up and deliver mail, parcels, copy jobs, and faxes to customers.
   • Package and process outgoing overnight items (e.g., Federal Express, UPS).
2. Administrative Support:
   • Perform typing, filing, copying, data entry, word processing, and sending/receiving faxes.
   • Sort mail and perform other administrative tasks as assigned.
   • Handle time-sensitive material, such as confidential and urgent packages.
3. Customer Service:
   • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
   • Respond to customer inquiries and provide assistance with mailroom-related tasks.
   • Ensure customer satisfaction through prompt and accurate service delivery.
4. Operational Efficiency:
   • Lift large bundles of mail, overnight packages, and shipments of paper as required.
   • Focus on tasks with great detail, even while multi-tasking.
   • Ensure dependability by arriving on time and maintaining excellent attendance.

Competencies:

Integrity

• Understands and adheres to basic ethical standards and company policies.
• Reports unethical behavior to supervisors.
• Maintains confidentiality with minimal supervision.

Accountability

• Takes responsibility for assigned tasks and activities.
• Seeks guidance when necessary to complete tasks.
• Acknowledges mistakes and learns from them.

Customer Focused

• Understands basic customer service principles.
• Responds to customer inquiries with guidance.
• Demonstrates a helpful and friendly attitude.

Time Management / Organization

• Manages time and tasks with direct supervision.
• Uses basic organizational tools and techniques.
• Completes tasks within established deadlines.

Communication

• Communicates clearly and effectively in simple situations.
• Listens actively and seeks clarification.
• Uses basic communication tools (email, phone, etc.).

Teamwork

• Works cooperatively with others on assigned tasks.
• Shares information and resources with team members.
• Participates actively in team activities.

Self-Motivated

• Demonstrates a basic level of enthusiasm and initiative.
• Completes tasks with supervision and support.
• Seeks opportunities for personal development.

Required Qualifications:

• High school diploma or equivalent.
• Excellent customer service and professional attitude.
• Must be able to lift/push/pull objects, sit for long periods, perform data entry, and walk/stand throughout the office based on assigned duties.

Anderson Business Advisors has been awarded the Top Places to Work honor by the Las Vegas Business Review Journal 5 years in a row!

Anderson Business Advisors is an award-winning workplace -- voted Top Places to Work in 2020, 2021, 2022, 2023 and 2024 by the Las Vegas Business Review Journal, as well as Intuit's Firm of the Future award in 2020. Anderson Business Advisors is growing at a phenomenal rate, and we owe this success to our dynamic team, our commitment to excellent service, and our valued clients.

Serving investors and small business owners nationally since 1999, Anderson Business Advisors is the nation's premier asset protection and tax planning firm. With a focus on providing excellent service, Anderson Business Advisors brings attorneys, CPAs, and other professionals under one roof to empower our clients to protect themselves and their investments from the growing legal and tax threats of an increasingly complex world.

At Anderson Business Advisors, we're looking for friendly, driven, and passionate individuals to help us continue our mission as we empower investors and business owners to preserve and protect their wealth, find financial freedom, and create a legacy for their loved ones and communities.

We support our team with ongoing training and professional development while providing internal advancement opportunities for driven team members who want to grow within Anderson as they succeed professionally and personally.

Anderson Advisors offers robust benefits including:

• Kickstart your journey with a robust onboarding program that equips you with in-depth knowledge about our organization, services, and products.
• Prioritize your health with comprehensive medical, dental, vision, and short-term disability coverage—all provided at no cost to you.
• Plan for the future with a 401(k) matching program, starting at 4% after just 3 months of employment.
• Recharge and rejuvenate with generous paid time off, including 16 days in the first year and 21 days after one year of employment, in addition to 8 paid company holidays.
• Stay active with a $35 monthly gym membership subsidy.

Please note that a full background check, drug screen, internet, and social media search are required for employment. Anderson is an equal opportunity employer, committed to diversity and inclusion as defined by the EEOC.