Library Assistant

LIBRARY ASSISTANT

Department:   Community Services      Reports to:   Library Manager     Class Code:   14     FLSA Status:   Non-Exempt Part Time (19 hours per week)

GENERAL PURPOSE: Under general supervision, provides staff support services to other library staff as well as library patrons.

PRIMARY DUTIES AND RESPONSIBILITIES: 

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Provides services to patrons as part of the Circulation Desk; check library materials in and out; renew and reserve materials; collect fines. 

• Processes daily interlibrary loans and patron overdue notices.

• Provides patrons with technical assistance in the use of the library’s computers; handles the reservation of computer time; monitors internet use. 

• Shelves books and periodicals; reviews and removes outdated items from the library collection.

• Oversees the periodical collection, including the advisement of newer items and collating weekly and monthly acquisitions of periodicals.

• Oversee patron registration cards; perform filing of same.

• Handles routine questions from patrons.

• Answers telephones; provides routine information; refers or transfers calls as necessary.

• Issues new library cards and/or updates existing cards.

• Performs library opening and closing procedures in work and public areas.

• Assists with the training of library volunteers.

• Handles patron fees and fines.

• Assists patrons in locating library materials, placing holds and assisting with e-readers and other technologies.

• Maintains the integrity, professionalism, values and goals of the Town by assuring that all rules and regulations are followed, and that accountability and public trust are preserved.

• Supports the relationship between the Town and the constituent population by demonstrating courteous and cooperative behavior when interacting with residents, visitors and Town staff; enthusiastically promotes the Town’s goals and priorities in compliance with all policies and procedures.

• Performs related duties as required or assigned.

   

   

   

   

MINIMUM QUALIFICATIONS:

Education and Experience:

High school diploma or equivalent. Associate degree in Library Science or a related field is desirable. Two years of experience working with all ages within a public library setting.

Required Licenses or Certifications:

Certifications from the Arizona State Library and Public Records and/or the Arizona State Library Association are desirable.

Required Knowledge of:

• Principles and practices of library circulation and operations.
• Dewey Classification.
• Book materials and authors and current book literature.
• Library automated systems, specifically Symphony.
• Uses and applications of personal computers and various software applications.

Required Ability to:

• Develop and maintain effective working relationships with Town staff and the general public.
• Provide effective customer service.
• Display excellent public relations skills.
• Provide effective phone etiquette.
• Perform basic research.
• Communicate effectively, both orally and in writing.
• Operate a personal computer utilizing a variety of library software.

Physical Demands / Work Environment:

• Work is performed in a traditional office environment. May be required to perform a full range of motion with lifting and/or carrying supplies, materials, equipment and/or items weighing up to 40 pounds.

Safety. Integrity. Honesty. Transparency. Communication