Position Title: Overnight Supervisor Â
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Reports to:Â Area Manager -Â Overnight OperationsÂ
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Reporting to this Position:Â Lead PersonsÂ
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Internal Customers: Human Resources, Business Development, Overnight Operations and AdministrationÂ
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Job SummaryÂ
Oversee overnight operations to ensure cleaning has been properly done on-site.Â
AccountabilitiesÂ
Ensure compliance with NSG values.Â
Active participation in management meetings that are scheduled from time to time to achieve NSG priorities.Â
Conduct a daily pre-shift.Â
Ensure the employees sign in / out or punch in / out daily.Â
Enforce company grooming and standards.Â
Assign work to employees following material and work requirements.Â
Review payroll time sheets daily and prior to submission for pay.Â
Set up new employees on time clock.Â
Hiring, scheduling and terminating personnel to ensure proper staffing.Â
Ensure all employees have filled an application with all the requirements.Â
Enforce all company policies and procedures.Â
Control chemical and personnel budgets.Â
Control chemicals and equipment inventories.Â
Ensure have supplies, chemicals and equipment in work condition to performance the work.Â
Inspect daily all areas cleaned and fill the daily inspection reports.Â
Submits timely reports to the property management.Â
Conduct inspections / walk through of the property with Hotel Management.Â
Prepare monthly chemical order.Â
Train employees on methods and procedures and proper operation of equipment.Â
Must have great communication skills; be able to communicate with employees, and corporate office on a daily basis.Â
Delivery the checks on the paydays to the Staff.Â
Maintain the storage clean and organize free of debris with the bottles and equipment identified.Â
Request uniforms to Area Manager when needed.Â
Develop subordinate employees, appraise their performance and make recommendations concerning salary adjustment, promotion, transfer and inclusive termination.Â
Prepare PAF form for job changes, transfers pay rate increase, status change, promotions and vacations, and delivery to the area manager.Â
Above list of responsibilities are inclusive but not limited to all possible future duties.Â
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The Supervisor should demonstrate competence in some or all of the following:Â
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Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others is consistent with these standards and aligns with the values of NSGÂ
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Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of NSG.Â
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Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.Â
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Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within NSG’s parameters.Â
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Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of NSGÂ
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Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.Â
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