Bilingual Program Specialist - English-Spanish

Job Summary: The Program Specialist is responsible for providing trauma informed supervision and support for children and families receiving services at the Center. Additionally, this position is responsible for program related projects including, but not limited to, maintenance of the Kids Closet, Project Graduation, and Birthday Boxes. Bilingual English/Spanish required

Job Tasks:

1. Provides support to families upon their arrival.
2. Provides supervision for children and families during their scheduled appointments at main and Lakeway locations.
3. Maintains a safe, comfortable and engaging environment for clients in Program
4. Maintains program readiness
5. Performs data entry, as needed
6. Communicates with clinical and forensic interview staff regarding shared clients
7. Provides assistance with after-hours cases, as needed
8. Supports training for interns and volunteers, as needed
9. Provides assistance with shopping for emergency funds and items for the Kid's Closet
10. Coordinates special projects including creating parent packets, preparing group folders, organizing the Kid’s Closet, and planning for Project Graduation event
11. Provides front desk support: monitoring scheduled appointments, greeting clients and team members, appropriately managing unscheduled visitors, and ensuring that building access procedures are followed.
12. Aids with locally sponsored trainings
13. Maintains a comprehensive knowledge of the mission, core values and vision of the organization and the children’s advocacy model
14. Attends monthly staff meetings and other community meetings as assigned
15. Performs other duties as assigned

FLSA Status: Non-Exempt

Physical Requirements:

Strength:      Light Work-Lift up to 20 pounds occasionally

Environmental Conditions:

                      Noise: 3-Moderate

Work Situations:

                     Dealing with people

                     Making Judgments/Decisions

Equal Opportunity Employer

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as required by their supervisor. This position is an in-person service that requires the employee to be on-site and have direct contact with children, families, staff, and CPT members.

CACTX guidelines designates Children’s Advocacy Centers as essential employers.

Minimum Qualifications:

• Bachelor’s degree or equivalent experience, focus on behavioral science.
• 3 years’ experience in social services
• Experience with childcare
• Strong, positive, interpersonal skills
• Ability to have a flexible schedule
• Bilingual English/Spanish required