Experience: Three years of experience as a real estate or related lender or relevant banking experience is required. Must have a valid driver's license and a good driving record with two years of driving experience. Proper National Mortgage Licensing System (NMLS) credentials are required or obtained within 60 days of hire.
Education: Bachelor's degree required or an equivalent combination of education and experience.
Interpersonal Skills: Position requires a significant amount of personal contact with others inside and outside the Credit Union, thus requiring a high degree of confidentiality, discretion, diplomacy, and tact in communication. Builds relationships and fosters positive interactions with Credit Union team members, members, and vendors by demonstrating friendly, helpful, and efficient service. Exceptional follow-up and follow-through skills are critical to success in this role. Must have the ability to motivate, influence, and gain the trust and cooperation of others. Excellent written and verbal communication skills are required, including positive body language and tone and communicating clearly and concisely. Empathy, patience, active listening, and sound judgment are required. Must have the ability to understand and communicate products, services, and regulations.