Park Ambassadors

Summary: The Park Ambassador performs a variety of community service functions through general observations, monitoring, and enforcement of the District policies and ordinances on Park District properties. Primarily monitors District parks and properties with an emphasis on lakefront properties and beaches during the summer months.

Essential Duties and Responsibilities:

Include, but not limited to the following. Other duties may be assigned.

• Monitors Park District properties, publicly accessible beach areas of Lake Michigan, and other identified PDHP areas; foot patrol of interior/exterior areas of assigned locations.
• Acts as deterrent to unlawful behavior.
• Observes and reports unlawful behavior and safety hazards to site supervisor(s).
• Helps persons in need of assistance; contacts local law enforcement for assistance, as needed.
• Conducts security monitoring at Park District special events; assists with traffic direction and crowd control at special events, as required.
• Enforces District policies and ordinances through tactful verbal approach.
• Have the ability to safely drive a park district vehicle at night to district locations to close property gates.
   

Supervisory Responsibilities: 

• Must display exceptional customer service and communication skills.
• Must be able to multi-task and maintain constant mental alertness and attention to detail.
• Must maintain strict confidentiality with regard to information obtained.
• Must maintain effective working relationships and be able to follow written and oral instructions.
• Must be able to acquire the knowledge of geographic areas of the City of Highland Park and Park District properties.
• Must be able to handle the pressure of working with high volume general public.

Qualifications:  Must be 16 years old or more. must be able to perform each of the essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: High school diploma or equivalent is required. Previous customer service and/or special event crowd management experience is preferred.

Classification: Seasonal, non-exempt

Wage Range: $16.75 - $19.88 per hour

Benefits: Access to some recreation facility usage.

Physical Demands: While performing the duties of this Job, the employee is regularly required to Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet, grass, etc.). Climb stairs, ramps, or ladders occasionally during shift. Occasionally bend/twist at waist/knees/neck to perform various duties. Occasionally lift or carry up to 40 pounds. Run, as needed. Constant use of hands and arms in reaching, handling, grasping. Constant use of vision and hearing to observe, read, and interact. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Working Conditions: The Park Ambassador works in various environments including adverse outdoor conditions such as cold, winter precipitation, wind, rain, or heat. The noise level in the work environment is usually moderate. Works in a climate of an average of 86 degrees Fahrenheit and high humidity inside and exposed to the weather conditions, which can include cold, rain and extreme heat outside. He/she must be able to respond quickly and accurately.

The Park District of Highland Park is an Equal Opportunity Employer.